Business Relationship Manager

Stanley Black & Decker
Maryland
Workplace: OnsiteFull timeUSD 110,600 - 178,000 annuallyFunction: Customer Success & Account ManagementExperience: 6-8 yearsEducation: bachelorsSkills: ["Analytical/problem solving","Troubleshooting","Collaboration","Documentation","Learning mindset"]

Partner with business users to analyze needs, translate problems into suitable IT/application solutions, and define project requirements. Establish project milestones, phases, teams, and budgets, then work with architects and developers to create functional/technical specifications. Validate requirements during delivery, oversee user acceptance testing (UAT), and document processes and training materials. Coordinate risk identification and support IT initiatives such as equipment lifecycle refreshes.

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Stanley Black & Decker
Stanley Black & Decker
2 days ago

Business Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Closed

Job Summary

Partner with business users to analyze needs, translate problems into suitable IT/application solutions, and define project requirements. Establish project milestones, phases, teams, and budgets, then work with architects and developers to create functional/technical specifications. Validate requirements during delivery, oversee user acceptance testing (UAT), and document processes and training materials. Coordinate risk identification and support IT initiatives such as equipment lifecycle refreshes.
Location: Maryland
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Conduct business process analyses, needs assessments, and preliminary cost/benefit analyses to align IT solutions with business initiatives.
  • •Work with business users to define and analyze problems and determine appropriate technical, application, or configuration solutions.
  • •Define project requirements by identifying milestones, phases, elements, project teams, and budgets.
  • •Translate business requirements into functional/technical specifications with architects and developers and validate requirements during delivery.
  • •Oversee user acceptance testing (UAT), deliver end-user documentation and training materials, and help identify and track project and delivery risks.

Pay and Benefits

Salary: USD 110,600 - 178,000 annually
Perks:Health InsuranceDentalLife InsuranceVisionDisability401kEquityPaid LeaveLearning Budget

Key Requirements

  • •Bachelors degree with 6-8 years relevant experience, or a Graduate degree with 4-6 years relevant experience.
  • •Knowledge of system development methodology, project management, system architecture, and analytical/problem-solving skills.
  • •Proficiency with MS Word, MS Excel, MS PowerPoint, SharePoint, Visio, JIRA, and Azure DevOps (or other requirements management tools).
  • •Knowledge of application and system integration methods and computing environments (including dependent systems like SAP/Oracle, Windchill/Catia, Salesforce/CMS, and PIM).
  • •Ability to assist in troubleshooting network and infrastructure issues and understanding of network & infrastructure standards (data centers, cloud services, wireless, network security).
Experience:6-8 yearsITProject managementSystem integrationNetwork & infrastructureEnterprise applications
Education:Bachelor's
Skills:Analytical/problem solvingTroubleshootingCollaborationDocumentationLearning mindset
Tech Stack:MS WordMS ExcelMS PowerPointSharePointVisioJIRAAzure DevOpsSAPOracleWindchillCATIASalesforceCMSPIMNetwork wiringData centersCloud servicesWirelessNetwork securityComputer network setup

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website