3 months ago

Senior Technical Account Manager - Strategic Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Senior Technical Account Manager (TAM) at ClickUp combines customer success, solution strategy, and technical enablement to drive long-term growth and adoption across post-sales accounts. You will lead onboarding, manage account health, map workflows, and champion AI-enabled automation, partnering with Sales, Product, and Support to deliver measurable business outcomes for enterprise customers in a remote, United States-based role.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
•Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement to maintain or improve account health.
•Conduct Intake → Execution → Reporting (IER) cycles for key workflows and map current-state vs. future-state processes.
•Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases, tracking AI usage against plan.
•Serve as the technical partner to assigned accounts, driving value throughout the customer lifecycle and supporting renewals and expansions.

Pay and Benefits

Salary: USD 110,000 - 150,000 annually

Key Requirements

•Experience as a Technical Account Manager or similar in a SaaS/enterprise software environment.
•Ability to translate business needs into scalable ClickUp solutions, including workflows and automations.
•Strong project and program management skills with experience handling complex customer programs.
•Experience with AI enablement and automation, including designing workflows or agents.
•Excellent communication and stakeholder management with ability to drive adoption and renewal outcomes.

Experience:SaaSAIEnterprise softwareCustomer Success

Skills:CommunicationLeadershipProblem-solvingCustomer focusInfluencing

Languages:English

Tech Stack:ClickUpAIAgent designClaudeN8nMake.comAutomation

Company Brief

ClickUp

ClickUp provides an all-in-one productivity platform that combines tasks, docs, chat, goals, and automation to replace multiple workplace apps and increase team productivity for companies of all sizes.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Diego, United States

Founded: 2017

Glassdoor: 4.1

Website LinkedIn Glassdoor

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ClickUp

3 months ago

Senior Technical Account Manager - Strategic Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
•Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement to maintain or improve account health.
•Conduct Intake → Execution → Reporting (IER) cycles for key workflows and map current-state vs. future-state processes.
•Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases, tracking AI usage against plan.
•Serve as the technical partner to assigned accounts, driving value throughout the customer lifecycle and supporting renewals and expansions.

Pay and Benefits

Salary: USD 110,000 - 150,000 annually

Key Requirements

•Experience as a Technical Account Manager or similar in a SaaS/enterprise software environment.
•Ability to translate business needs into scalable ClickUp solutions, including workflows and automations.
•Strong project and program management skills with experience handling complex customer programs.
•Experience with AI enablement and automation, including designing workflows or agents.
•Excellent communication and stakeholder management with ability to drive adoption and renewal outcomes.

Experience:SaaSAIEnterprise softwareCustomer Success

Skills:CommunicationLeadershipProblem-solvingCustomer focusInfluencing

Languages:English

Tech Stack:ClickUpAIAgent designClaudeN8nMake.comAutomation

Company Brief

ClickUp

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Diego, United States

Founded: 2017

Glassdoor: 4.1

Website LinkedIn Glassdoor