Tamheer - Collection & Recovery

Bupa Arabia
Jeddah
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales Engineering0Education: bachelorsSkills: ["Communication","Customer service","Attention to detail","Compliance","Coordination"]

Review debtor reports and coordinate client communications to ensure timely payment. Follow up on email responses with calls, reach relationship managers for updated contact information, and obtain commitment to pay (CTP) dates. Flag hardship cases, ensure correct payment allocation, and coordinate with credit control and internal teams to align membership data and premium calculations while meeting quality and policy requirements.

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FursaFursa
Bupa Arabia
Bupa Arabia
18 hours ago

Tamheer - Collection & Recovery

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Review debtor reports and coordinate client communications to ensure timely payment. Follow up on email responses with calls, reach relationship managers for updated contact information, and obtain commitment to pay (CTP) dates. Flag hardship cases, ensure correct payment allocation, and coordinate with credit control and internal teams to align membership data and premium calculations while meeting quality and policy requirements.
Location: Jeddah
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Review debtor reports to arrange communication with clients.
  • •Address client email replies with follow-up calls and reach RM for alternative contact information if clients do not answer.
  • •Obtain commitment to pay (CTP) dates and save them in Collect Smart.
  • •Escalate hardship cases to the line manager for support and ensure payments are allocated correctly.
  • •Coordinate with the credit control team and internal departments to align membership data & premium calculation to help obtain premiums on time while meeting quality index protocol and credit control policy.

Key Requirements

  • •Experience in customer service or finance is desirable.
  • •Good communication skills.
  • •Excel knowledge.
  • •Business communication skills.
  • •Ability to follow quality and compliance protocols.
Experience:0Customer serviceFinance
Education:Bachelor's
Skills:CommunicationCustomer serviceAttention to detailComplianceCoordination
Tech Stack:Excel

Eligibility

Nationality:Saudi Arabia

Company Brief

Bupa Arabia
Provides health insurance products and managed healthcare services in Saudi Arabia for individuals and corporate clients. The company focuses on coverage administration, medical network access, and digital health support for members.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Jeddah, Saudi Arabia
Founded: 1997
WebsiteLinkedIn