Customer Service Representative (Full Time) - Lubbock

Provide excellent customer service in the Bank’s Customer Service Center by promptly and professionally resolving customer questions and problems. Handle customer calls and assist with a wide range of financial services, including opening/closing accounts, renewing time deposits, and responding to inquiries about deposits, loans, IRAs, safe deposit boxes, and debit/credit cards. Maintain accurate information, address complaints, and meet call quality standards while protecting customer privacy.