Investigator II

Citizens Bank
Pittsburgh
Workplace: OnsiteFull timeUSD 70,000 - 85,000 annuallyFunction: Security & Public SafetyExperience: 3+ yearsEducation: associatesSkills: ["Active listening","Analytical reasoning","Communicating effectively","Confidentiality","Process-oriented","Researching","Situational awareness","Writing/reporting","Compliance management"]

Conduct independent investigations into criminal and noncriminal incidents affecting Citizens, colleagues, and customers, leading casework and supporting more complex matters. Investigate financial crimes such as check, card, loan, and insider fraud; conduct interviews; liaise with law enforcement; recover stolen funds; and prepare evidence for criminal or civil proceedings. Document outcomes through investigative notes, written reports, and SARs while ensuring compliance with the Bank Secrecy Act and related regulations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
20 hours ago

Investigator II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Conduct independent investigations into criminal and noncriminal incidents affecting Citizens, colleagues, and customers, leading casework and supporting more complex matters. Investigate financial crimes such as check, card, loan, and insider fraud; conduct interviews; liaise with law enforcement; recover stolen funds; and prepare evidence for criminal or civil proceedings. Document outcomes through investigative notes, written reports, and SARs while ensuring compliance with the Bank Secrecy Act and related regulations.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Security & Public Safety
Seniority: Mid level

Key Responsibilities

  • •Lead independent fact-finding investigations into criminal and noncriminal matters impacting Citizens, colleagues, and customers, and support more complex investigations.
  • •Investigate incidents of check fraud, card fraud, loan fraud, and insider fraud, including research, interviews, and jurisdictional travel as needed for legal recourse.
  • •Prepare investigative case notes, written reports, and suspicious activity reports (SARs) to ensure compliance with state/federal laws and Bank Secrecy Act requirements.
  • •Interact with law enforcement and industry peers to identify suspects, trends, and judicial process related to financial crimes; determine if evidence supports criminal complaints.
  • •Recover funds on behalf of Citizens related to financial crimes and generate fraud awareness via Fraud Alerts for targeted areas.

Pay and Benefits

Salary: USD 70,000 - 85,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsPaid LeaveParental LeaveLearning BudgetWellness Stipend

Key Requirements

  • •3+ years of current investigations, financial fraud and/or legal experience; banking/financial services or retail sector experience preferred.
  • •Awareness of legal, statutory, and regulatory environments for investigations within banking institutions.
  • •Experience or affinity to interviewing internal and external parties.
  • •Strong computer skills using databases and spreadsheets, with familiarity with MS Office (Excel, PowerPoint, Outlook).
  • •Knowledge of investigative/research methods including search engines and open source intelligence.
Experience:3+ yearsFinancial fraudBankingFinancial servicesRetailInvestigationsOpen source intelligence
Education:Associate's in Criminal Justice (or related field)
Skills:Active listeningAnalytical reasoningCommunicating effectivelyConfidentialityProcess-orientedResearchingSituational awarenessWriting/reportingCompliance management
Certifications:Certified Fraud Examiner
Tech Stack:DatabasesSpreadsheetsMS OfficeExcelPowerPointOutlookSearch enginesOpen source intelligenceSARBank Secrecy Act

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website