Claims Case Manager

Davies
United Kingdom
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Communication","Organization","Problem-solving"]

Join Davies as a Claims Case Manager in Bolton (onsite) within the Davies UK & Ireland Claims Management team. You’ll own and manage a caseload, ensure SLAs are met, interact with clients and customers, coordinate with suppliers, uphold governance and data security, and pursue self-development through PDRs and learning courses in a collaborative, support‑driven environment.

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Davies
Davies
4 months ago

Claims Case Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

Join Davies as a Claims Case Manager in Bolton (onsite) within the Davies UK & Ireland Claims Management team. You’ll own and manage a caseload, ensure SLAs are met, interact with clients and customers, coordinate with suppliers, uphold governance and data security, and pursue self-development through PDRs and learning courses in a collaborative, support‑driven environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Proactive Case Management: You’ll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs).
  • •Customer Interactions: You’ll handle interactions with clients or direct customers with professionalism and Treating Customers Fairly (TCF) principles.
  • •Third-Party Wizardry: Managing suppliers and driving cases to settlement while balancing service, cost, and time.
  • •Craftsmanship: Your work will be top-notch, following internal processes and guidelines.
  • •Authority and Compliance: Adhere to governance and keep data secure in all claim activities.

Pay and Benefits

Perks:PensionDiscountsHolidayLearning

Key Requirements

  • •Relevant Claims Experience
  • •Good Customer Service Skills
  • •Time Management Wizardry
  • •Interpersonal Charm
  • •Ability to adhere to governance and data security standards
Experience:Claims managementInsuranceCustomer service
Skills:CommunicationOrganizationProblem-solving

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
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