Manager - Spa - Jumeirah Zabeel Saray

Jumeirah
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Team management","Problem-solving","Guest service","Detail-oriented"]

Manage daily operations of the Talise Ottoman Spa, ensuring facilities, shifts, and guest administration meet luxury standards. Lead the team through coaching, training, payroll, scheduling, inventory control, and cost management, while coordinating spa experiences for VIP guests. Drive membership and retail programs, implement up-selling strategies to maximize revenue, and maintain compliance with spa-operation regulations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Jumeirah
Jumeirah
2 months ago

Manager - Spa - Jumeirah Zabeel Saray

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Manage daily operations of the Talise Ottoman Spa, ensuring facilities, shifts, and guest administration meet luxury standards. Lead the team through coaching, training, payroll, scheduling, inventory control, and cost management, while coordinating spa experiences for VIP guests. Drive membership and retail programs, implement up-selling strategies to maximize revenue, and maintain compliance with spa-operation regulations.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Manage daily spa operations, ensuring facilities meet standards, shifts are efficient, and guest administration is accurate.
  • •Oversee the guest experience by maintaining safety measures and guest confidentiality while handling interactions professionally.
  • •Act as primary contact for Dignitaries, VIP, and VVIP guests, coordinating spa experiences and ensuring exceptional hospitality.
  • •Develop spa, fitness, and membership strategies, including retail product programs and promoting membership sales.
  • •Manage spa staff schedules, payroll, training/coaching/mentoring, inventory, departmental assets, and spa-related purchase orders and expenses.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveF&b BenefitsFlight Home

Key Requirements

  • •5+ years of spa management experience in luxury hospitality or luxury customer service.
  • •Experience using cutting-edge technology in the wellness industry.
  • •Certification in Spa Management (desirable) or relevant spa course certifications.
  • •Bachelor’s degree in Hospitality or a relevant field.
  • •Proficiency with Microsoft Office (intermediate), Opera and Book 4 time (intermediate), and advanced yield management.
Experience:5+ yearsLuxury hospitalityWellness industry
Education:Bachelor's in Hospitality
Skills:LeadershipTeam managementProblem-solvingGuest serviceDetail-oriented
Certifications:Spa Management certificationSpa course certification
Tech Stack:Microsoft OfficeOperaBook 4 timeYield Management

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn