Retail - Store Advisor, Brompton Road

On Holding
London
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 1+ yearsSkills: ["Communication","Customer service","Teamwork","Attention to detail","Organization"]

Support customers in a premium London store by guiding their shopping journey, maintaining stock and displays, and executing visual merchandising while contributing to events and community engagement. Work as part of a dynamic retail team to deliver exceptional service, manage deliveries, uphold store standards, and grow within On’s store network in London.

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On Holding
On Holding
10 months ago

Retail - Store Advisor, Brompton Road

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Last checked: 4 hours agoStatus: Live

Job Summary

Support customers in a premium London store by guiding their shopping journey, maintaining stock and displays, and executing visual merchandising while contributing to events and community engagement. Work as part of a dynamic retail team to deliver exceptional service, manage deliveries, uphold store standards, and grow within On’s store network in London.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience
  • •Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed
  • •Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards
  • •Support daily operational tasks such as restocking shelves, updating displays, and managing product flow
  • •Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence

Key Requirements

  • •You have 1+ years of relevant experience in retail or customer service
  • •You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions
  • •You possess organizational skills and attention to detail
  • •Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels
  • •Ability to work weekends, evenings and holidays as needed
Experience:1+ yearsRetailCustomer service
Skills:CommunicationCustomer serviceTeamworkAttention to detailOrganization
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn