Lead Creator Manager (all genders)

Zalando
Anywhere
Full timeFunction: Administration & Executive AssistanceExperience: 7+ yearsSkills: ["People leadership","Mentoring","Organizational coordination","Communication","Growth mindset"]

Lead a team of up to 10 Creator Managers to plan, activate, and scale Zalando’s creator community. Own people leadership, capacity planning, and creator selection and onboarding, while driving operational improvements using data and experimentation. Translate social platform trends into culturally relevant, high-engagement content strategies and performance reporting. Serve as the escalation point for creators, collaborate with product, tech, agencies, and paid/social teams, and continuously evolve creator management processes and frameworks.

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Zalando
Zalando
2 days ago

Lead Creator Manager (all genders)

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead a team of up to 10 Creator Managers to plan, activate, and scale Zalando’s creator community. Own people leadership, capacity planning, and creator selection and onboarding, while driving operational improvements using data and experimentation. Translate social platform trends into culturally relevant, high-engagement content strategies and performance reporting. Serve as the escalation point for creators, collaborate with product, tech, agencies, and paid/social teams, and continuously evolve creator management processes and frameworks.
Location: Anywhere
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor a team of up to 10 Creator Managers, owning their development, 1:1s, and performance reviews.
  • •Oversee creator community operations, including creator selection, onboarding, and acting as the escalation point for creators and Creator Managers.
  • •Define and improve core creator management processes and performance measurement frameworks using data and reporting.
  • •Drive operational improvements through experimentation with tools and ways of working, partnering with product and tech teams.
  • •Translate platform trends into actionable content strategies, run engagement testing, and collaborate with agencies and paid/social teams.

Pay and Benefits

Perks:Paid VolunteeringEquityRelocation

Key Requirements

  • •7+ years of relevant work experience in fashion, lifestyle, or influencer marketing.
  • •Proven people leadership experience in a high-growth environment, including hiring, performance reviews, and mentoring.
  • •Deep understanding of the creator economy with an analytical eye for content and the ability to build strategies across creator tiers.
  • •Deep understanding of social platforms and experience working with product teams to develop tools for creators.
  • •Fluency in English; additional languages are a plus.
Experience:7+ yearsInfluencer marketingE-commerceFashionLifestyle
Skills:People leadershipMentoringOrganizational coordinationCommunicationGrowth mindset
Languages:English

Company Brief

Zalando
Zalando operates a leading European online marketplace for fashion and lifestyle products, offering clothing, shoes and accessories from international brands and local labels, plus logistics and marketing services to partner brands and retailers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2008
WebsiteLinkedIn