Citizens Teller

Citizens Bank
Massachusetts
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer service","Customer-centric"]

Greet customers in branch lobbies and use technology such as mobile apps and ATMs to complete simple transactions. Provide personalized advice and solutions, educate customers on Citizens products and benefits, and connect them with Bankers for next steps. Follow all cash-handling, state, and local banking policies and regulations while delivering exceptional, customer-centric service—working branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Greet customers in branch lobbies and use technology such as mobile apps and ATMs to complete simple transactions. Provide personalized advice and solutions, educate customers on Citizens products and benefits, and connect them with Bankers for next steps. Follow all cash-handling, state, and local banking policies and regulations while delivering exceptional, customer-centric service—working branch hours that may include evenings and weekends.
Location: Massachusetts
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and deliver exceptional service.
  • •Demonstrate how to use the mobile app and ATMs to complete simple transactions.
  • •Identify opportunities to help customers achieve financial goals and provide personalized advice.
  • •Educate customers on Citizens products and benefits and connect them to Bankers for next steps.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kLearning Budget

Key Requirements

  • •High School degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfortable using digital technology and able to work branch hours, including weekends and evenings.
Experience:BankingCustomer service
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer serviceCustomer-centric
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website