Customer Engineering Director

UiPath
Hong Kong, Taipei, Shanghai, Beijing
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Communication","Leadership","Stakeholder management","Presentation","Business acumen"]

Director of Customer Engineering leading a regional, customer-facing technical team across Greater China to drive platform adoption, technical storytelling, and successful services engagements while shaping regional GTM strategy and ensuring high-impact customer outcomes.

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FursaFursa
UiPath
UiPath
2 months ago

Customer Engineering Director

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Director of Customer Engineering leading a regional, customer-facing technical team across Greater China to drive platform adoption, technical storytelling, and successful services engagements while shaping regional GTM strategy and ensuring high-impact customer outcomes.
Location: Hong Kong, Taipei, Shanghai, Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead, coach, and develop your team across Mainland China, Taiwan, and Hong Kong
  • •Guide the team's execution across demos, technical discovery, POCs, competitive positioning, solution design advisory, platform setup recommendations, and post-sales technical guidance
  • •Partner with GTM leadership to prioritize customer engagements, technical pursuits, and adoption opportunities
  • •Ensure the team is focused on the highest-impact accounts, opportunities, and customer outcomes
  • •Review and improve the quality of technical account strategies, POCs, adoption plans, and customer advisory engagements

Key Requirements

  • •Experience leading customer-facing technical teams such as Sales Engineering, Solution Consulting, Technical Account Management, Customer Engineering, or Technical Consulting
  • •Strong understanding of enterprise software, automation, AI, SaaS/cloud platforms, architecture, integrations, security, and deployment considerations
  • •Experience across both pre-sales and post-sales customer motions
  • •Proven ability to build or evolve a technical field function, including role definition, engagement models, KPIs, and enablement
  • •Fluency in Mandarin and English, written and spoken; excellent communication, executive presence, and stakeholder management skills
Experience:Enterprise softwareAutomationAISaaSCloudArchitecture
Skills:CommunicationLeadershipStakeholder managementPresentationBusiness acumen
Languages:MandarinEnglish
Tech Stack:Enterprise softwareAutomationAICloudArchitecture

Company Brief

UiPath
Provides robotic process automation (RPA) software and AI-driven automation platform that enables organizations to design, deploy, and manage software robots to automate routine business processes across enterprise systems.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2005
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn