NTT

2 weeks ago

Global Client Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Build and nurture relationships with assigned accounts to ensure client satisfaction and drive expansion across NTT DATA’s solution areas. Develop and implement account strategies using technology sales methods and trends, meeting revenue and margin targets while minimizing churn. Manage accounts, opportunities, pipelines, and forecasts in Salesforce.com, collaborate with global stakeholders, and act as a first point of contact to turn client needs into actionable solutions throughout the buying lifecycle.

Location: London

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and nurture relationships with assigned accounts to ensure client satisfaction and drive expansion across solution areas.
•Develop and implement account strategies using technology sales methods and trends.
•Coordinate with a global network of offices and work with key stakeholders to realize business opportunities and support clients through their buying lifecycle.
•Manage accounts, opportunities, pipelines, and forecasts using Salesforce.com.
•Act as the first point of contact for client issues, transforming needs into actionable solutions while minimizing churn and maximizing retention.

Key Requirements

•Strong sales business acumen with planning skills and use of tools to meet business requirements.
•Proven client engagement and management across the client lifecycle to improve relationships and drive sales growth.
•Deep knowledge of NTT DATA’s offerings, client applications, use cases, and market trends.
•Ability to identify and advance opportunities at assigned clients and prospects.
•Proficiency using Salesforce.com (or other CRM platforms) and a bachelor’s degree or equivalent in business or a sales-related field.

Experience:Global partner managementSalesClient lifecycle management

Education:Bachelor's

Skills:Strategic thinkingCollaborationProblem-solvingStakeholder alignmentIndependent working

Tech Stack:Salesforce.comCRM

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT