Corporate Account Manager - Hong Kong Market

Crowdstrke
Singapore
Full timeFunction: Customer Success & Account ManagementSkills: ["Communication","Negotiation","Objection handling","Strategic planning","Customer advocacy"]

Own a full-cycle corporate account role focused on mid-market customers in Hong Kong across CrowdStrike’s endpoint portfolio. Serve as the primary client contact, drive customer adoption, and manage renewals to achieve escalated ARR rates. Identify whitespace for upgrades and cross-sells, build account strategies, and deliver high-touch support coordination. Provide feedback to Product on feature requests, while meeting a quota for new growth.

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Crowdstrke
Crowdstrke
1 month ago

Corporate Account Manager - Hong Kong Market

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 days agoStatus: Live

Job Summary

Own a full-cycle corporate account role focused on mid-market customers in Hong Kong across CrowdStrike’s endpoint portfolio. Serve as the primary client contact, drive customer adoption, and manage renewals to achieve escalated ARR rates. Identify whitespace for upgrades and cross-sells, build account strategies, and deliver high-touch support coordination. Provide feedback to Product on feature requests, while meeting a quota for new growth.
Location: Singapore
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for clients, collaborating with internal stakeholders to ensure customers receive expected value.
  • •Manage the contract renewal cycle from scheduling to negotiation, contract changes, and signature, aiming for escalated ARR renewals.
  • •Achieve quota for new sales growth within the existing customer base.
  • •Identify whitespace and create value-based presentations to drive upgrades and cross-sells.
  • •Provide high-touch customer service, including escalation and coordination of support issues as needed; deliver product feedback to Product Management.

Pay and Benefits

Perks:EquityWellness StipendPaid LeaveParental Leave

Key Requirements

  • •Experience in full sales cycle account management for mid-market existing accounts, selling to a technical audience (engineers, IT, security).
  • •Ability to run discovery, manage the full sales cycle, handle objections, work with partners, and close deals.
  • •Experience and/or understanding of sales frameworks such as MEDDPICC and Sandler.
  • •Track record of meeting or exceeding expectations in an individually focused, quota/metric-carrying role.
  • •Comfort speaking and/or writing in Business Traditional Mandarin/Cantonese to cover Hong Kong-based customers.
Experience:CybersecuritySaaS
Skills:CommunicationNegotiationObjection handlingStrategic planningCustomer advocacy
Languages:MandarinCantonese
Tech Stack:AI

Company Brief

Crowdstrke
Provides cloud-native endpoint protection, threat intelligence, and security operations solutions that prevent breaches and stop sophisticated cyberattacks across endpoints, cloud workloads, identity, and APIs for enterprises worldwide.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sunnyvale, United States
Founded: 2011
Glassdoor
Glassdoor: 4.4
WebsiteLinkedIn