Sales Associate

Tapestry
United Kingdom
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal skills","Adaptability"]

Deliver an elevated Coach in-store and omnichannel shopping experience as a brand ambassador. Build lasting client relationships through personalized styling and product expertise, drive sales with cross-selling and tailored recommendations, and meet individual/team KPIs. Use mobile POS and clienteling/social selling tools to capture data and encourage repeat purchases. Support daily operations including cash wrap, inventory processing, visual merchandising, and transaction handling while maintaining service and asset-protection standards.

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FursaFursa
Tapestry
Tapestry
4 hours ago

Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver an elevated Coach in-store and omnichannel shopping experience as a brand ambassador. Build lasting client relationships through personalized styling and product expertise, drive sales with cross-selling and tailored recommendations, and meet individual/team KPIs. Use mobile POS and clienteling/social selling tools to capture data and encourage repeat purchases. Support daily operations including cash wrap, inventory processing, visual merchandising, and transaction handling while maintaining service and asset-protection standards.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and execution of personal sales plans to meet KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing/replenishment, visual merchandising, transaction handling, and maintaining a clean, organized sales floor and stockroom.

Pay and Benefits

Perks:Paid LeaveEmployee DiscountLearning BudgetIncentives

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including using walkie-talkies and reading price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Luxury retail background and clienteling/data acquisition skills; social media savvy (preferred), including experience with live-stream shopping or video demos.
  • •Ability to work a flexible schedule, including nights, weekends, and peak retail days (including public holidays).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal skillsAdaptability
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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