Sr Software Engineer, AI Agent Platform

Motorola Solutions
Ontario, Alberta, British Columbia
Workplace: RemoteFull timeFunction: Software EngineeringExperience: 7+ yearsSkills: ["Technical leadership","Mentorship","Problem-solving","Judgment","Engineering excellence"]

Set technical direction for an AI Agent Platform powering emergency response products that reduce 911 administrative burden. Lead real-time voice AI and low-latency, streaming/telephony systems, tackle cross-cutting architecture challenges, and define reliability, security, and performance standards. Mentor engineers, drive incident response and observability, and build evaluation/testing frameworks for AI-assisted workflows in a mission-critical environment.

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FursaFursa
Motorola Solutions
Motorola Solutions
2 months ago

Sr Software Engineer, AI Agent Platform

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 38 days agoStatus: Live

Job Summary

Set technical direction for an AI Agent Platform powering emergency response products that reduce 911 administrative burden. Lead real-time voice AI and low-latency, streaming/telephony systems, tackle cross-cutting architecture challenges, and define reliability, security, and performance standards. Mentor engineers, drive incident response and observability, and build evaluation/testing frameworks for AI-assisted workflows in a mission-critical environment.
Location: Ontario, Alberta, British Columbia
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the design and operation of real-time voice AI systems supporting human 911 telecommunicators at scale.
  • •Identify and solve hardest problems across low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.
  • •Drive engineering excellence across reliability, availability, security, and performance by defining team standards.
  • •Mentor engineers through reviews, design feedback, and pairing to raise the technical floor and ceiling.
  • •Build evaluation, testing, and observability frameworks for AI-assisted systems, and lead incident response and post-incident reviews.
Travel: Low travel

Key Requirements

  • •7+ years of experience in real-time communication systems with deep expertise in Speech-to-Text, Text-to-Speech, and Voice Activity Detection.
  • •Architecting LLM, agentic, or RAG systems in production, including evals and prompt test harnesses at scale.
  • •Designed, shipped, and operated large, complex systems in high-stakes domains.
  • •Comfort working across backend, infrastructure, AI pipelines, and product surfaces to execute technical strategy.
  • •Strong technical leadership: raise engineering bar for tests, observability, code review, security, and clean abstractions.
Experience:7+ yearsPublic safetyGovtechHealthcareDefenseInfrastructureFintech
Skills:Technical leadershipMentorshipProblem-solvingJudgmentEngineering excellence
Tech Stack:LLMRAGSpeech-to-textText-to-speechVoice activity detectionLLM orchestrationHuman-in-the-loopPrompt test harnessesTelephonyPSTNSIP trunkingPBXCall routingWebRTCWebSocketsRTPSRTPAudio streamingElixirGo

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn