Floor Manager (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Leadership","Interpersonal skills","Communication","Problem-solving","Attention to detail"]

Oversee day-to-day dining room operations to deliver exceptional guest service and efficient restaurant flow. Lead and coordinate front-of-house staff, including servers, hosts, and bartenders—training them on service standards, handling guest inquiries and complaints, and conducting pre-shift briefings. Monitor seating, table turnover, cleanliness, and health & safety compliance, while coordinating with the kitchen team and managing front-of-house inventory and policies to protect the restaurant’s reputation.

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Power International Holding
Power International Holding
4 hours ago

Floor Manager (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Oversee day-to-day dining room operations to deliver exceptional guest service and efficient restaurant flow. Lead and coordinate front-of-house staff, including servers, hosts, and bartenders—training them on service standards, handling guest inquiries and complaints, and conducting pre-shift briefings. Monitor seating, table turnover, cleanliness, and health & safety compliance, while coordinating with the kitchen team and managing front-of-house inventory and policies to protect the restaurant’s reputation.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Manager level

Key Responsibilities

  • •Supervise and coordinate the front-of-house team to ensure smooth restaurant operations.
  • •Monitor and manage dining room flow, seating arrangements, and reservations to optimize table turnover and guest satisfaction.
  • •Train and mentor staff on service standards, menu knowledge, and customer interaction.
  • •Handle guest inquiries, complaints, and special requests professionally and promptly.
  • •Maintain cleanliness and organization in the dining area and ensure compliance with health and safety standards.

Key Requirements

  • •In-depth knowledge of restaurant operations, front-of-house procedures, customer service standards, and dining room management.
  • •5+ years working experience with 3 years relevant experience; GCC experience is a plus.
  • •Ability to supervise and coordinate the front-of-house team (servers, hosts, bartenders) and drive service quality.
  • •Strong leadership, interpersonal, and communication skills to manage guests and coordinate with kitchen and management.
  • •ERP knowledge with SAP functional skills required.
Experience:5+ yearsHospitalityRestaurantsFront-of-house
Education:Bachelor's in Hotel and Restaurant Management or Food and Beverage related course
Skills:LeadershipInterpersonal skillsCommunicationProblem-solvingAttention to detail
Tech Stack:ERPSAP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website