SpaceX

3 weeks ago

Starlink Enterprise Account Director, Aviation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Own strategic Starlink Enterprise aviation accounts from contract signature through activation and long-term retention and growth. Serve as the primary point of contact for executive stakeholders, coordinate with account specialists and leads on day-to-day requests, and drive revenue realization. Collect and champion customer feedback to influence programmatic and technical development, deliver high-touch customer service, and lead process/system improvements to enhance handoffs and execution.

Location: Texas, California, Redmond, Washington

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Act as the primary point of contact for a portfolio of strategic Enterprise Aviation customers from contract signature onward, including onboarding, ongoing account management, and long-term retention/growth.
•Work with Account Specialists and Leads to support day-to-day requests, including orders, invoicing, and supply management.
•Build relationships with executive stakeholders to identify requirements, manage expectations, and drive revenue realization.
•Collect, communicate, and champion customer feedback internally to influence and steer programmatic and technical development.
•Act as an owner of assigned accounts to realize forecasted revenue, including identifying and communicating readiness levels, requirements, schedules, and risks.

Travel: High travel

Key Requirements

•Bachelor's degree in engineering or business; or high school diploma/equivalency plus 10+ years of professional business development, program management, sales, or account management experience.
•8+ years of experience in a customer-facing role.
•Demonstrated experience in account management, sales, or other business functions within the aviation industry (e.g., commercial airlines, OEMs, or dealers).
•Experience focusing on onboard connectivity solutions, satellite integrations, or fleet/mobility applications.
•Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts.

Experience:8+ yearsAviationTelecommunicationsSatellite

Education:Bachelor's

Skills:Customer obsessionCommunicationProblem-solvingActive listeningResiliency

Languages:English

Eligibility

Security Clearance:ITAR

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

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SpaceX

3 weeks ago

Starlink Enterprise Account Director, Aviation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Texas, California, Redmond, Washington

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Act as the primary point of contact for a portfolio of strategic Enterprise Aviation customers from contract signature onward, including onboarding, ongoing account management, and long-term retention/growth.
•Work with Account Specialists and Leads to support day-to-day requests, including orders, invoicing, and supply management.
•Build relationships with executive stakeholders to identify requirements, manage expectations, and drive revenue realization.
•Collect, communicate, and champion customer feedback internally to influence and steer programmatic and technical development.
•Act as an owner of assigned accounts to realize forecasted revenue, including identifying and communicating readiness levels, requirements, schedules, and risks.

Travel: High travel

Key Requirements

•Bachelor's degree in engineering or business; or high school diploma/equivalency plus 10+ years of professional business development, program management, sales, or account management experience.
•8+ years of experience in a customer-facing role.
•Demonstrated experience in account management, sales, or other business functions within the aviation industry (e.g., commercial airlines, OEMs, or dealers).
•Experience focusing on onboard connectivity solutions, satellite integrations, or fleet/mobility applications.
•Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts.

Experience:8+ yearsAviationTelecommunicationsSatellite

Education:Bachelor's

Skills:Customer obsessionCommunicationProblem-solvingActive listeningResiliency

Languages:English

Eligibility

Security Clearance:ITAR

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn