Sales Associate II

Tapestry
Chicago
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including transactions, inventory processing, visual merchandising, and keeping the floor and stockroom organized while maintaining service standards.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and drive repeat purchases. Support daily store operations including transactions, inventory processing, visual merchandising, and keeping the floor and stockroom organized while maintaining service standards.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador, following Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting personal and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Support store operations including transactions, inventory cycles, visual merchandising, and maintaining a clean, organized sales floor and stockroom.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work at a fast pace and handle physical demands including lifting 25 lb regularly (up to 50 lb occasionally) and maneuvering the sales floor and stockroom.
  • •Strong English proficiency.
  • •Luxury retail background with social media savvy; experience with live-stream shopping/video demos and clienteling/data acquisition skills (preferred).
Experience:1+ years
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSIPadLaptopMobile POSWalkie-talkieSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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