Senior Platform Operations Technician - 3rd Shift Overnights M-F

Akamai Technologies
Cambridge
Workplace: OnsiteFull timeUSD 56,200 - 101,200 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Troubleshooting"]

Work in Akamai’s 24/7 Network Operations Command Center (NOCC) to monitor, troubleshoot, and maintain the deployed network. Develop and execute systems and processes for platform stability and security, administer automated software deployments, and ensure incidents are tracked, updated, and documented. Collaborate with cross-functional internal and external teams to resolve issues quickly while improving your troubleshooting and deployment expertise on complex network technologies.

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Akamai Technologies
Akamai Technologies
4 days ago

Senior Platform Operations Technician - 3rd Shift Overnights M-F

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Last checked: 1 hour agoStatus: Live

Job Summary

Work in Akamai’s 24/7 Network Operations Command Center (NOCC) to monitor, troubleshoot, and maintain the deployed network. Develop and execute systems and processes for platform stability and security, administer automated software deployments, and ensure incidents are tracked, updated, and documented. Collaborate with cross-functional internal and external teams to resolve issues quickly while improving your troubleshooting and deployment expertise on complex network technologies.
Location: Cambridge
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Monitor and troubleshoot Akamai’s 24/7 platform, network traffic, threats, and alerts.
  • •Collaborate with internal and external cross-functional teams to resolve platform-affecting issues in a timely manner.
  • •Administer automated software deployments to the distributed platform to maintain stability and security.
  • •Ensure platform issues are clearly tracked, updated, and documented.

Pay and Benefits

Salary: USD 56,200 - 101,200 annually
Equity and Bonus:Equity
Perks:Health Insurance401kParental Leave

Key Requirements

  • •2 years relevant experience or a Bachelor’s degree in a relevant technical field.
  • •Experience administering, monitoring, and resolving issues in a high-availability platform environment.
  • •Strong Linux/Unix system administration experience.
  • •Good knowledge of SQL and scripting languages.
  • •Experience with network technologies and internet protocols such as TCP/IP, WAN, and DNS.
Experience:2+ yearsHigh availabilityNetwork operations
Education:Bachelor's
Skills:CommunicationTroubleshooting
Tech Stack:LinuxUnixSQLTCP/IPWANDNSScripting languages

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn