Damiani

9 hours ago

IT Support & Junior System Administrator (Mendrisio)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Provide L1/L2 helpdesk and end-user support while supporting day-to-day IT operations for devices, printing, and network/system infrastructure. Handle ticketing, troubleshoot hardware/software issues, manage identity and access via Active Directory, Office 365, SAP and file permissions, and administer device lifecycle with Microsoft Intune. Support junior system and network administration tasks including VoIP/printing systems, monitoring, first-level security alert triage, and help with IT auditing/log verification, plus on-site retail IT rollout support.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Entry level

Key Responsibilities

•Provide remote and on-site resolution for hardware and software issues, manage ticket portal and user calls.
•Configure, install, and maintain PCs, mobile devices (iOS/Android), and printers (MFP, fiscal and label printers), including inventory of IT materials.
•Manage Microsoft Intune device setup/enrollment and handle full user lifecycle (onboarding/offboarding) by creating/deactivating accounts across Active Directory, Office 365, SAP, and apps.
•Administer access permissions for network folders (File Server), SAP, and business applications; support print queues for label printing on IBMi and SAP systems.
•Support junior system/network administration including VoIP/printing systems, first-level security operations (EDR/XDR alert analysis, antispam support), IT auditing log extraction/access checks, and retail IT infrastructure rollout for new openings.

Travel: High travel

Key Requirements

•Diploma in a computer/technical field, a degree in IT-related disciplines, or equivalent experience.
•2–3 years of experience in Helpdesk L2, Junior System Administrator, or IT Specialist roles.
•Good knowledge of Windows Server, Active Directory, and Microsoft 365.
•Familiarity with Mobile Device Management (MDM), preferably Microsoft Intune.
•Basic networking knowledge (routing, switching, AP) and strong English skills.

Experience:2-3 years

Education:Bachelor's

Skills:TeamworkInterpersonal skills

Languages:English

Tech Stack:HelpdeskL1L2Hardware troubleshootingSoftware troubleshootingTicketingMicrosoft IntuneActive DirectoryMicrosoft 365Office 365SAPFile ServerIOSAndroidVoIPEDR/XDRAntispamIT AuditingMonitoringRouting

Company Brief

Damiani

Damiani is an Italian luxury jewelry house designing, manufacturing, and retailing high-end fine jewelry and watches, known for artisanal craftsmanship, family heritage, and global flagship boutiques serving luxury markets.

Industry: Luxury Goods

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Valenza, Italy

Founded: 1924

Website LinkedIn

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Damiani

9 hours ago

IT Support & Junior System Administrator (Mendrisio)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Entry level

Key Responsibilities

•Provide remote and on-site resolution for hardware and software issues, manage ticket portal and user calls.
•Configure, install, and maintain PCs, mobile devices (iOS/Android), and printers (MFP, fiscal and label printers), including inventory of IT materials.
•Manage Microsoft Intune device setup/enrollment and handle full user lifecycle (onboarding/offboarding) by creating/deactivating accounts across Active Directory, Office 365, SAP, and apps.
•Administer access permissions for network folders (File Server), SAP, and business applications; support print queues for label printing on IBMi and SAP systems.
•Support junior system/network administration including VoIP/printing systems, first-level security operations (EDR/XDR alert analysis, antispam support), IT auditing log extraction/access checks, and retail IT infrastructure rollout for new openings.

Travel: High travel

Key Requirements

•Diploma in a computer/technical field, a degree in IT-related disciplines, or equivalent experience.
•2–3 years of experience in Helpdesk L2, Junior System Administrator, or IT Specialist roles.
•Good knowledge of Windows Server, Active Directory, and Microsoft 365.
•Familiarity with Mobile Device Management (MDM), preferably Microsoft Intune.
•Basic networking knowledge (routing, switching, AP) and strong English skills.

Experience:2-3 years

Education:Bachelor's

Skills:TeamworkInterpersonal skills

Languages:English

Company Brief

Damiani

Industry: Luxury Goods

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Valenza, Italy

Founded: 1924

Website LinkedIn