IT Support & Junior System Administrator (Mendrisio)

Damiani
Switzerland
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 2-3 yearsSkills: ["Teamwork","Communication","User-facing support","Interpersonal skills","Flexibility"]

Provide L1/L2 helpdesk support for users across offices and boutiques, resolving hardware/software issues both remotely and on-site. Manage Microsoft Intune and identity lifecycle in Active Directory, Office 365, and SAP, including onboarding/offboarding and permissions. Support junior system and network administration tasks such as print servers, VoIP systems, IP monitoring, EDR/XDR alert triage, and IT audit log extraction.

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Damiani
Damiani
1 month ago

IT Support & Junior System Administrator (Mendrisio)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide L1/L2 helpdesk support for users across offices and boutiques, resolving hardware/software issues both remotely and on-site. Manage Microsoft Intune and identity lifecycle in Active Directory, Office 365, and SAP, including onboarding/offboarding and permissions. Support junior system and network administration tasks such as print servers, VoIP systems, IP monitoring, EDR/XDR alert triage, and IT audit log extraction.
Location: Switzerland
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Resolve hardware and software issues remotely and on-site for users in offices and boutiques.
  • •Manage ticketing portal and user calls, including onboarding/offboarding of accounts.
  • •Handle device management via Microsoft Intune and manage access permissions across network folders, SAP, and applications.
  • •Support junior system and network administration including print servers, VoIP systems, and monitoring hosts/IPs.
  • •Assist with IT auditing by extracting technical logs and verifying periodic access.
Travel: Extensive travel

Key Requirements

  • •Diploma tecnico/informatico o laurea in discipline informatiche, o esperienza equivalente.
  • •2-3 anni di esperienza in ruoli di Helpdesk L2, Junior System Administrator o IT Specialist.
  • •Buona conoscenza di Windows Server, Active Directory e Microsoft 365.
  • •Esperienza con Mobile Device Management, preferibilmente Microsoft Intune.
  • •Conoscenza base di networking (routing, switching, AP) e ottima conoscenza della lingua inglese.
Experience:2-3 years
Skills:TeamworkCommunicationUser-facing supportInterpersonal skillsFlexibility
Languages:English
Tech Stack:Microsoft IntuneMicrosoft 365Active DirectoryWindows ServerOffice 365SAPIOSAndroidEDRXDRAntispamIBMiVoIPFile ServerRoutingSwitchingAPMDM

Company Brief

Damiani
Damiani is an Italian luxury jewelry house designing, manufacturing, and retailing high-end fine jewelry and watches, known for artisanal craftsmanship, family heritage, and global flagship boutiques serving luxury markets.
Industry: Luxury Goods
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Valenza, Italy
Founded: 1924
WebsiteLinkedIn