Retail Assistant Store Manager

Puma
Italy
Workplace: OnsiteFull timeEUR 28,652.54+ annuallyFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Customer service","Leadership","Analytical thinking","Communication","Reliability"]

Assist the Store Manager in driving store sales and KPI performance through mid- to long-term strategies and expense control. Ensure high customer service standards aligned with the PUMA brand, handle POS transactions for sales, exchanges, and returns, and support hiring, training, and development of the team. Review customer profiles and sales trends to guide business decisions and help execute marketing initiatives and events within approved budgets.

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FursaFursa
Puma
Puma
2 days ago

Retail Assistant Store Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Assist the Store Manager in driving store sales and KPI performance through mid- to long-term strategies and expense control. Ensure high customer service standards aligned with the PUMA brand, handle POS transactions for sales, exchanges, and returns, and support hiring, training, and development of the team. Review customer profiles and sales trends to guide business decisions and help execute marketing initiatives and events within approved budgets.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager to ensure the store meets sales and KPI objectives through medium- to long-term strategies and expense control.
  • •Maintain high customer service standards aligned with PUMA brand values.
  • •Process sales, exchanges, and returns at the checkout according to company discount directives.
  • •Assist the Store Manager in hiring, training, and growing team members while monitoring performance.
  • •Analyze customer profiles and sales trends and help execute marketing initiatives and events within approved budget and company procedures.
Travel: Low travel

Pay and Benefits

Salary: EUR 28,652.54 annually
Perks:Health InsuranceMeal VouchersBirthday OffEmployee DiscountUniform

Key Requirements

  • •2-3 years of managerial experience in retail focused on customer service (preferably apparel and footwear).
  • •Strong analytical skills with numeracy, reporting, and commercial KPI performance indicators.
  • •Passion for PUMA and interest in the retail/commercial environment.
  • •Friendly, reliable, customer-oriented personality, with ability to find and manage new team members.
  • •Strong communication skills and availability to travel for short trips within the national and European territory; excellent English knowledge.
Experience:2-3 yearsRetailCustomer service
Skills:Customer serviceLeadershipAnalytical thinkingCommunicationReliability
Languages:English

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn