S&P Global

3 months ago

Relationship Manager, Market Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Manage strategic relationships with financial institutions in Japan within Market Intelligence. Develop account plans, drive client retention, and identify new business opportunities across asset management and investment firms. Collaborate with sales, relationship managers, and product specialists to renew and grow revenue, while translating client feedback into actionable market insights.

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Account Management — Own the complete relationship with financial institutions across domestic and overseas business; manage revenue growth targets through client retention, price negotiations, and new business referrals
•Strategic Planning & Execution — Build and execute strategic account plans in collaboration with sales teams, relationship managers, and product specialists
•Client Engagement — Conduct diagnostic conversations to identify usage opportunities, expand user base, and uncover new service opportunities; serve as primary contact for all client inquiries
•Relationship Building — Identify and establish relationships with key contacts at multiple organizational levels to strengthen client partnerships
•Market Intelligence & Feedback — Gather competitive intelligence, monitor product offerings, and translate client feedback into actionable strategies for new business and competitive risk mitigation
•Pipeline Management & Collaboration — Monitor renewal pipeline using Salesforce.com; coordinate with order management, product, legal, and finance teams to execute renewals and deliver optimal client solutions

Key Requirements

•Bachelor's degree and 3+ years of direct financial industry experience in client-facing or analytical roles (investment banking, equity research, commercial lending, money management, or financial consulting preferred)
•Fluent Japanese and business-level English (oral and written)
•Strong communication and presentation skills with ability to convey information clearly and logically to clients
•Strategic planning and execution abilities with strong time management and relationship-building skills
•Multitasking and flexibility — ability to prioritize activities aligned with client and revenue goals while maintaining high attention to detail; technical proficiency with CRM systems (Salesforce.com)

Experience:3+ yearsFinanceFinancial services

Education:Bachelor's

Skills:CommunicationPresentationRelationship-buildingStrategic thinkingMultitasking

Languages:JapaneseEnglish

Tech Stack:Salesforce

Company Brief

S&P Global

Provides financial information, analytics, benchmarks, and credit ratings to markets and institutions worldwide, offering data, research, indices, and risk assessment tools across the financial services and commodities sectors.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 1917

Website LinkedIn

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S&P Global

3 months ago

Relationship Manager, Market Intelligence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Account Management — Own the complete relationship with financial institutions across domestic and overseas business; manage revenue growth targets through client retention, price negotiations, and new business referrals
•Strategic Planning & Execution — Build and execute strategic account plans in collaboration with sales teams, relationship managers, and product specialists
•Client Engagement — Conduct diagnostic conversations to identify usage opportunities, expand user base, and uncover new service opportunities; serve as primary contact for all client inquiries
•Relationship Building — Identify and establish relationships with key contacts at multiple organizational levels to strengthen client partnerships
•Market Intelligence & Feedback — Gather competitive intelligence, monitor product offerings, and translate client feedback into actionable strategies for new business and competitive risk mitigation
•Pipeline Management & Collaboration — Monitor renewal pipeline using Salesforce.com; coordinate with order management, product, legal, and finance teams to execute renewals and deliver optimal client solutions

Key Requirements

•Bachelor's degree and 3+ years of direct financial industry experience in client-facing or analytical roles (investment banking, equity research, commercial lending, money management, or financial consulting preferred)
•Fluent Japanese and business-level English (oral and written)
•Strong communication and presentation skills with ability to convey information clearly and logically to clients
•Strategic planning and execution abilities with strong time management and relationship-building skills
•Multitasking and flexibility — ability to prioritize activities aligned with client and revenue goals while maintaining high attention to detail; technical proficiency with CRM systems (Salesforce.com)

Experience:3+ yearsFinanceFinancial services

Education:Bachelor's

Skills:CommunicationPresentationRelationship-buildingStrategic thinkingMultitasking

Languages:JapaneseEnglish

Tech Stack:Salesforce

Company Brief

S&P Global

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 1917

Website LinkedIn