IT Administrator

Mapbox
United States
Workplace: RemoteFull timeUSD 83,300 - 112,700 annuallyFunction: Administration & Executive AssistanceSkills: ["Problem-solving","Automation","Security mindset","System reliability","Root-cause analysis"]

Own and secure identity and access across platforms like Okta, AWS, GitHub, and Google Cloud, and manage endpoint fleets with MDM for macOS, Windows, and Linux. Run core in-office network and conferencing systems, reduce help-desk ticket volume through automation and self-service, and serve as the technical escalation/SME. Partner on security audit readiness and lead IT sprint work while onboarding new hires end-to-end.

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FursaFursa
Mapbox
Mapbox
3 days ago

IT Administrator

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own and secure identity and access across platforms like Okta, AWS, GitHub, and Google Cloud, and manage endpoint fleets with MDM for macOS, Windows, and Linux. Run core in-office network and conferencing systems, reduce help-desk ticket volume through automation and self-service, and serve as the technical escalation/SME. Partner on security audit readiness and lead IT sprint work while onboarding new hires end-to-end.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Own secure configuration, provisioning, and lifecycle management of identity and access across Okta, AWS, GitHub, Google Cloud, G Suite, and other systems of record.
  • •Manage and secure the endpoint fleet (macOS/Windows/Linux) using MDM, including compliance baselines and automated deployment.
  • •Own in-office LAN, WiFi, audio-visual, conferencing, and computing systems end-to-end.
  • •Analyze ticket trends to identify repeat issues, build automation/self-service tooling, and partner with help desk to keep escalations rare.
  • •Serve as the technical escalation point for unresolved help-desk issues, support new-hire onboarding, and partner with Security on SOC 2 readiness and access reviews.

Pay and Benefits

Salary: USD 83,300 - 112,700 annually
Perks:Health InsuranceParental LeaveRemote WorkPaid LeaveRetirement

Key Requirements

  • •Experience managing IT systems and platforms including macOS, Windows 11, and Linux, with strong security, automation, and reliability focus.
  • •Hands-on experience with identity and access tools such as Okta SAML, GitHub, Google G Suite, and related systems of record.
  • •Experience managing endpoint fleet security and compliance using MDM tools (e.g., Jamf) and automated deployment practices.
  • •Comfort serving as a technical escalation point/SME and using ticket trends to drive automation and self-service.
  • •Experience with scripting/automation (e.g., bash) and familiarity with Node.js or Python (plus).
Skills:Problem-solvingAutomationSecurity mindsetSystem reliabilityRoot-cause analysis
Languages:EnglishJapanese
Tech Stack:OktaOkta SAMLAWSGitHubGoogle CloudG SuiteMacOSWindows 11LinuxMDMJamfSlackZoomJiraConfluenceBashNode.jsPythonSOC 2

Company Brief

Mapbox
Provides a location platform of maps, APIs, SDKs and data for developers and enterprises to build custom maps, navigation, and location-aware applications across mobile, web, logistics, and automotive use cases.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Washington, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
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