1 day ago

Safety Model Operations Quality Assurance Analyst - Ukrainian Speaking (Third Party Associate)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own QA quality success across internal and third-party operations by performing daily quality audits, analyzing error patterns, and driving root-cause analysis (RCA) with clear action plans. Partner with in-house and overseas BPO and labeling teams to align on quality improvements and policy compliance. Design training and onboarding materials, deliver policy briefings, and support performance management with assessments, coaching, and regular knowledge calibration.

Location: Bucharest

Workplace: Onsite

Employment Type: Temporary · 12 months

Job Function: QA, Test & Release Engineering

Seniority: Mid level

Key Responsibilities

•Perform daily quality audits on internal systems to ensure adherence to defined policies, processes, and quality standards.
•Analyze audit findings and error patterns; provide actionable feedback to in-house and BPO teams to improve quality.
•Conduct root cause analysis (RCA) and develop action plans to reduce error rates and prevent recurrence.
•Design, develop, and deliver policy/process/quality training programs and maintain onboarding training plans and SOPs.
•Provide real-time guidance and participate in policy briefings, training assessments, knowledge checks, and calibration activities.

Key Requirements

•Minimum 1-year QA or relevant experience in trust and safety or policy at a major tech or media company.
•Broad understanding of business needs with strategic thinking and decision-making in complex situations.
•Familiar with the business logic of labeling and upstream/downstream working modes.
•High proficiency in Ukrainian (written and spoken) and fluent English for day-to-day communication.
•Comfortable reporting to or collaborating with a broad range of XFN partners in a fast-paced environment.

Experience:1+ yearsTrust and safetyContent moderationContent qualityContent safetyLabelingBPO

Education:Bachelor's

Skills:Strategic thinkingProblem-solvingDecision-makingStakeholder managementAdaptability

Languages:UkrainianEnglish

Tech Stack:Microsoft Office SuitePowerPointExcelWord

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

TikTok

1 day ago

Safety Model Operations Quality Assurance Analyst - Ukrainian Speaking (Third Party Associate)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Bucharest

Workplace: Onsite

Employment Type: Temporary · 12 months

Job Function: QA, Test & Release Engineering

Seniority: Mid level

Key Responsibilities

•Perform daily quality audits on internal systems to ensure adherence to defined policies, processes, and quality standards.
•Analyze audit findings and error patterns; provide actionable feedback to in-house and BPO teams to improve quality.
•Conduct root cause analysis (RCA) and develop action plans to reduce error rates and prevent recurrence.
•Design, develop, and deliver policy/process/quality training programs and maintain onboarding training plans and SOPs.
•Provide real-time guidance and participate in policy briefings, training assessments, knowledge checks, and calibration activities.

Key Requirements

•Minimum 1-year QA or relevant experience in trust and safety or policy at a major tech or media company.
•Broad understanding of business needs with strategic thinking and decision-making in complex situations.
•Familiar with the business logic of labeling and upstream/downstream working modes.
•High proficiency in Ukrainian (written and spoken) and fluent English for day-to-day communication.
•Comfortable reporting to or collaborating with a broad range of XFN partners in a fast-paced environment.

Experience:1+ yearsTrust and safetyContent moderationContent qualityContent safetyLabelingBPO

Education:Bachelor's

Skills:Strategic thinkingProblem-solvingDecision-makingStakeholder managementAdaptability

Languages:UkrainianEnglish

Tech Stack:Microsoft Office SuitePowerPointExcelWord

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn