Assistant Manager - Biltmore

Samsonite
Phoenix
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Clienteling","Coaching","Communication","Leadership","Time management","Problem-solving"]

Lead day-to-day retail operations to deliver an exceptional client experience and drive sales performance. As part of the retail team, you’ll meet individual and store KPI goals, coach and develop associates, support recruiting and bench strength, and help manage scheduling, timecards, and payroll. You’ll also uphold visual merchandising standards and ensure consistent service through clienteling practices and event execution.

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FursaFursa
Samsonite
Samsonite
10 hours ago

Assistant Manager - Biltmore

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead day-to-day retail operations to deliver an exceptional client experience and drive sales performance. As part of the retail team, you’ll meet individual and store KPI goals, coach and develop associates, support recruiting and bench strength, and help manage scheduling, timecards, and payroll. You’ll also uphold visual merchandising standards and ensure consistent service through clienteling practices and event execution.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Coach and develop associates through roleplay and coaching, support Store Manager training, and complete quarterly goal-setting for personal development.
  • •Assist with recruiting and networking to support hiring of high-caliber team members and maintain active bench strength.
  • •Help manage store scheduling, timecards, and payroll, and maintain Tumi University Training while adhering to company policies and procedures.
  • •Ensure visual guidelines are followed and deliver excellent client service through client books, thank you cards, and executing event strategies.

Pay and Benefits

Perks:Paid LeavePet InsuranceEmployee DiscountEmployee AssistanceHealth InsuranceDentalVision401kLife Insurance

Key Requirements

  • •Understand the TUMI brand and have a passion for the lifestyle, clients, and product assortment.
  • •Demonstrate proven success in meeting sales goals and achieving KPI metrics.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Be able to work nights, weekends, mornings, and holidays as needed.
  • •Have strong time management skills, integrity, and the ability to lead by example.
Skills:ClientelingCoachingCommunicationLeadershipTime managementProblem-solving

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn