National Account Manager
Edenred
Milan, Rome
Workplace: HybridFull timeEUR 34,000+ annuallyFunction: Customer Success & Account ManagementExperience: 2-3 yearsSkills: ["Customer orientation","Consultative approach","Commercial mindset","Negotiation","Communication"]Own and grow a portfolio of B2B national accounts, building long-term relationships with key stakeholders and decision makers. Serve as the primary point of contact for assigned customers, translating needs into Edenred Mobility solutions while driving retention, upselling, and cross-selling. Define commercial development plans, manage contract renewals and negotiations, monitor KPIs and forecast through CRM (Salesforce), and collaborate with Customer Excellence and Marketing teams to deliver an excellent customer experience.

