Host Lead

Bupa
United Kingdom
Workplace: OnsiteFull timeGBP 13.6+ hourlyFunction: Hospitality & Food ServiceSkills: ["Communication","Leadership","Attention to cleanliness","Customer focus","Teamwork"]

Lead the daily hospitality operations for the Richmond Villages Bede restaurant and café/kitchen, combining customer-facing service with hands-on team support. You’ll supervise staff, create and manage rotas, monitor attendance and shift cover, and complete about half your role with administrative work such as updating records and handling departmental paperwork. Ensure service runs smoothly at mealtimes, keep areas tidy and hygienic, and support the Hospitality Manager with operational organisation and performance.

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FursaFursa
Bupa
Bupa
11 hours ago

Host Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead the daily hospitality operations for the Richmond Villages Bede restaurant and café/kitchen, combining customer-facing service with hands-on team support. You’ll supervise staff, create and manage rotas, monitor attendance and shift cover, and complete about half your role with administrative work such as updating records and handling departmental paperwork. Ensure service runs smoothly at mealtimes, keep areas tidy and hygienic, and support the Hospitality Manager with operational organisation and performance.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Support the day-to-day management of the hospitality team.
  • •Supervise staff by providing guidance and support to maintain service standards.
  • •Create and manage staff rotas, monitoring attendance, holiday requests, and shift cover arrangements.
  • •Complete administration duties including updating records, managing schedules, and handling departmental paperwork.
  • •Support mealtimes operations: set up for business, serve at mealtimes, and ensure restaurant and café & kitchen are tidy and hygienic.

Pay and Benefits

Salary: GBP 13.6 hourly
Perks:Health InsuranceAnnual AllowanceFree MealPaid LeavePensionParental LeaveSick PayGym Membership

Key Requirements

  • •Previous customer service experience with hospitality experience preferred.
  • •Comfortable managing people and supporting team members to maintain high service standards.
  • •Ability to create and manage staff rotas and ensure appropriate staffing levels.
  • •Strong administrative capability to update records, manage schedules, and handle departmental paperwork.
  • •Commitment to maintaining a clean, tidy, safe and hygienic restaurant and café/kitchen environment.
Skills:CommunicationLeadershipAttention to cleanlinessCustomer focusTeamwork

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn