Counter Manager- Macy's Roosevelt Field Mall (Garden City, NY, US)

Pandora Group
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Communication","Sales coaching","Team leadership","Analytical thinking","Recruiting"]

Lead a Pandora shop-in-shop counter at Macy’s by driving comp sales and transaction targets while delivering exceptional fan experiences. Manage and coach part-time Sales Leads and Sales Associates, including performance feedback and sales training. Own day-to-day operations such as weekly scheduling, inventory management, and loss prevention, and ensure counter presentation and compliance with Pandora and Macy’s standards.

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Pandora Group
Pandora Group
1 day ago

Counter Manager- Macy's Roosevelt Field Mall (Garden City, NY, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead a Pandora shop-in-shop counter at Macy’s by driving comp sales and transaction targets while delivering exceptional fan experiences. Manage and coach part-time Sales Leads and Sales Associates, including performance feedback and sales training. Own day-to-day operations such as weekly scheduling, inventory management, and loss prevention, and ensure counter presentation and compliance with Pandora and Macy’s standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals by leading an engaging sales environment focused on fan experiences, loyalty, and repeat business.
  • •Coach and manage Sales Leads and Sales Associates, providing sales training, performance feedback, and regular assessments.
  • •Manage daily operations including weekly scheduling to align customer coverage and payroll efficiency during peak selling periods.
  • •Oversee inventory management (replenishment, cycle counts, backstock accuracy) and loss prevention practices.
  • •Ensure counter compliance with Pandora and Macy’s operational, security, POS, and reporting standards, including visual merchandising audits.

Pay and Benefits

Perks:Health InsuranceDentalVision401kLong-term DisabilityLife Insurance

Key Requirements

  • •Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment.
  • •Experience training, coaching, and developing part-time sales teams, with a focus on recruiting, retaining, and internal mobility.
  • •Ability to drive and exceed counter sales goals, including comp sales and transaction targets.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
  • •Eligibility to work and ability to work a flexible schedule that includes nights, weekends, and holidays.
Experience:3+ yearsRetailFashionLuxuryJewelry
Skills:CommunicationSales coachingTeam leadershipAnalytical thinkingRecruiting
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website