Fifth Third Bancorp

1 week ago

Personal Banker Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 43 minutes agoStatus: Live

Job Summary

Serve as a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by certification. Use a consultative sales approach and Financial Needs Assessment to understand customer needs, maintain expertise in retail consumer and small business products, and proactively drive cross-selling. Leverage approved marketing tools (including CAMP) to reach customers, set appointments, and refer to business partners for holistic solutions while meeting customer experience and production goals.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify current and future financial needs.
•Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions aligned to the bank’s value proposition.
•Utilize CAMP and approved marketing tools to proactively reach out to customers and schedule periodic financial reviews.
•Drive cross-selling to the existing customer base and conduct outside sales activities as directed (e.g., presentations, sales calls, community financial literacy events).
•Process teller transactions and support risk management by following policies and procedures and escalating concerns to ensure a positive customer experience.

Travel: Low travel

Key Requirements

•College degree or work experience providing transferrable skills (or a combination of education and experience).
•Experience in the financial industry preferred.
•Demonstrated ability to develop comfort with sales activities to acquire new consumer and small business customers and/or cross-sell to existing customers.
•Must demonstrate understanding of advanced math functions to analyze credit and financial information.
•Ability to professionally represent the bank with appearance and verbal/written communication; demonstrated working knowledge of retail policies and procedures.
•S.A.F.E. Act registration required at time of employment through NMLS.

Experience:Financial servicesConsumer bankingSmall business banking

Skills:Consultative sellingCustomer relationship buildingCross-sellingProfessional communicationEthical conduct

Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

1 week ago

Personal Banker Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 43 minutes agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify current and future financial needs.
•Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions aligned to the bank’s value proposition.
•Utilize CAMP and approved marketing tools to proactively reach out to customers and schedule periodic financial reviews.
•Drive cross-selling to the existing customer base and conduct outside sales activities as directed (e.g., presentations, sales calls, community financial literacy events).
•Process teller transactions and support risk management by following policies and procedures and escalating concerns to ensure a positive customer experience.

Travel: Low travel

Key Requirements

•College degree or work experience providing transferrable skills (or a combination of education and experience).
•Experience in the financial industry preferred.
•Demonstrated ability to develop comfort with sales activities to acquire new consumer and small business customers and/or cross-sell to existing customers.
•Must demonstrate understanding of advanced math functions to analyze credit and financial information.
•Ability to professionally represent the bank with appearance and verbal/written communication; demonstrated working knowledge of retail policies and procedures.
•S.A.F.E. Act registration required at time of employment through NMLS.

Experience:Financial servicesConsumer bankingSmall business banking

Skills:Consultative sellingCustomer relationship buildingCross-sellingProfessional communicationEthical conduct

Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor