CSR/Teller - 10 Mile and Ryan (Warren MI) - Part-Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Sound judgment","Problem resolution","Accountability"]

Provide excellent customer service and support in a financial center by listening to customer needs, answering questions, and following up to resolve issues. Perform daily office operations and cash-handling responsibilities while maintaining accurate records and confidentiality. Refer customers to appropriate bankers and business partners for consultative conversations and ensure compliance with bank policies, ethics, and risk procedures.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR/Teller - 10 Mile and Ryan (Warren MI) - Part-Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service and support in a financial center by listening to customer needs, answering questions, and following up to resolve issues. Perform daily office operations and cash-handling responsibilities while maintaining accurate records and confidentiality. Refer customers to appropriate bankers and business partners for consultative conversations and ensure compliance with bank policies, ethics, and risk procedures.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent customer service by understanding customer needs and guiding them to where their financial needs can be met.
  • •Follow up on customer questions, resolve issues, and respond in a timely manner.
  • •Perform daily office responsibilities to support efficient operations and maintain balancing records in line with policy.
  • •Maintain current knowledge of bank policies and financial center procedures and take responsibility for updates.
  • •Identify customer needs during interactions and refer customers to bankers and business partners for consultative conversations.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience is required.
  • •Ability to interact comfortably and confidently with the public.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.
Education:High School
Skills:Customer serviceConfidentialitySound judgmentProblem resolutionAccountability

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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