Fifth Third Bancorp

3 weeks ago

CSR/Teller - Jackson, MI - Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Provide excellent customer service during every interaction while supporting consultative referrals to appropriate business partners. Handle extensive cash and perform daily office operations to keep the financial center running smoothly, including maintaining accurate balancing and resolving issues. Use sound judgment, follow bank policies and the Code of Business Conduct, keep customer information confidential, and help address consumer and business customer problems professionally.

Location: Jackson

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deepen customer relationships by listening to needs, asking questions, and guiding customers to where their financial needs can be met.
•Provide follow-up on customer questions and find solutions to address issues.
•Maintain trust by keeping all customer business confidential and following the Code of Business Conduct and related policies.
•Perform daily office responsibilities with the platform team to maintain efficient office operations, including cash balancing and correcting outages as needed.
•Identify customer needs during interactions and refer customers to bankers and business partners using tracking tools, while directing complex issues to the appropriate leadership as necessary.

Key Requirements

•High school diploma/GED.
•Experience or ability to handle extensive cash.
•Comfort interacting confidently with the public and adhering to dress code guidelines.
•Knowledge of retail policies and procedures to perform the essential duties.
•Ability to take initiative, demonstrate sound judgment in decision-making and problem resolution, and be flexible in scheduling.

Education:High School in High school diploma/GED

Skills:Customer serviceConfidentialityEthical behaviorSound judgmentProblem resolution

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

3 weeks ago

CSR/Teller - Jackson, MI - Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Jackson

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deepen customer relationships by listening to needs, asking questions, and guiding customers to where their financial needs can be met.
•Provide follow-up on customer questions and find solutions to address issues.
•Maintain trust by keeping all customer business confidential and following the Code of Business Conduct and related policies.
•Perform daily office responsibilities with the platform team to maintain efficient office operations, including cash balancing and correcting outages as needed.
•Identify customer needs during interactions and refer customers to bankers and business partners using tracking tools, while directing complex issues to the appropriate leadership as necessary.

Key Requirements

•High school diploma/GED.
•Experience or ability to handle extensive cash.
•Comfort interacting confidently with the public and adhering to dress code guidelines.
•Knowledge of retail policies and procedures to perform the essential duties.
•Ability to take initiative, demonstrate sound judgment in decision-making and problem resolution, and be flexible in scheduling.

Education:High School in High school diploma/GED

Skills:Customer serviceConfidentialityEthical behaviorSound judgmentProblem resolution

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor