Sales Support Associate II

Tapestry
Canada
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Deliver an exceptional in-store experience by welcoming customers, operating POS accurately, and keeping the sales floor well organized. Support brand presence through product recommendations, gift card promotion, and capturing customer information where permitted. Ensure smooth flow of shipments, stockroom cleanliness, and inventory/visual merchandising updates while following loss prevention and housekeeping standards. Work a flexible retail schedule and partner with team members to meet business needs.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an exceptional in-store experience by welcoming customers, operating POS accurately, and keeping the sales floor well organized. Support brand presence through product recommendations, gift card promotion, and capturing customer information where permitted. Ensure smooth flow of shipments, stockroom cleanliness, and inventory/visual merchandising updates while following loss prevention and housekeeping standards. Work a flexible retail schedule and partner with team members to meet business needs.
Location: Canada
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance at the cash wrap and sales floor.
  • •Operate POS accurately, maintain cash wrap organization, handle cash/media in compliance with policy, and suggest add-on products and gift cards.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activities by responding to customer requests and partnering with team or management as needed, while following housekeeping and Loss Prevention guidelines.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock experience or sales), preferably in luxury retail; education plus experience considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Cash register systems knowledge and basic computer skills, including use of iPad/laptop, Mobile POS, and Internet; ability to read price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English proficiency and ability to multitask in a fast-paced environment with excellent communication and customer service skills.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkieSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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