Personal Banker Associate 1

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer focus","Professional communication","Ethical conduct","Risk awareness"]

Serve as a Retail Personal Banker I in a Financial Center, using a consultative sales process and Financial Needs Assessment to identify and meet customer and prospect financial needs. Acquire new households and deepen relationships through lobby leadership, aisle time, and tele-consulting, while cross-selling retail consumer and small business solutions. Process teller transactions, support loan and bankcard processes, collaborate with business partners via referrals, and help guide CSRs on sales and referral activities.

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Fifth Third Bancorp
Fifth Third Bancorp
1 week ago

Personal Banker Associate 1

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as a Retail Personal Banker I in a Financial Center, using a consultative sales process and Financial Needs Assessment to identify and meet customer and prospect financial needs. Acquire new households and deepen relationships through lobby leadership, aisle time, and tele-consulting, while cross-selling retail consumer and small business solutions. Process teller transactions, support loan and bankcard processes, collaborate with business partners via referrals, and help guide CSRs on sales and referral activities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify current and future financial needs.
  • •Recommend appropriate retail consumer and small business solutions using the company value proposition.
  • •Use CAMP and approved marketing tools to proactively reach out and set appointments for periodic financial reviews.
  • •Focus on cross-selling and outside sales activities, including community financial literacy events and business sales calls.
  • •Process teller transactions and participate in consumer loan and bankcard workflows, including owning sourced loans through closing.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills (or combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Comfort developing with sales activities to acquire new consumer household and small business customers and cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analysis of credit and financial information.
  • •Ability to develop working knowledge of Retail policies and procedures to make sound decisions.
Experience:Financial servicesConsumer bankingSmall business
Skills:Consultative sellingCustomer focusProfessional communicationEthical conductRisk awareness
Licenses:S.A.F.E. Act registration
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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