Twilio

1 month ago

Digital Sales Representative - Activate (Twilio.org)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Remote-friendly Digital Inside Sales role responsible for net new customer acquisition, solution selling, and closing deals with nonprofit and social impact organizations. You’ll understand customers’ business/technical needs, design solutions using Twilio’s API platform, collaborate with cross-functional teams, manage a forecasted pipeline in Salesforce, and drive growth while maintaining high customer satisfaction in a remote setting.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers.
•Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs.
•Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
•Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
•Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Health Insurance401kEquity

Key Requirements

•At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance.
•An understanding of (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling.
•Technical solutions selling experience and enjoys working with real customers - listening to them and solving problems.
•Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple.
•Demonstrated track record of managing forecasts.

Experience:1+ yearsSaaSCPaaSCloud computingTelecommunications

Skills:CommunicationProblem-solvingTime managementOrganizationAnalytical thinking

Languages:English

Tech Stack:SalesforceCRMTwilio APICPaaSSaaS

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

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Twilio

1 month ago

Digital Sales Representative - Activate (Twilio.org)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers.
•Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs.
•Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform.
•Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager.
•Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.

Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Health Insurance401kEquity

Key Requirements

•At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance.
•An understanding of (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling.
•Technical solutions selling experience and enjoys working with real customers - listening to them and solving problems.
•Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple.
•Demonstrated track record of managing forecasts.

Experience:1+ yearsSaaSCPaaSCloud computingTelecommunications

Skills:CommunicationProblem-solvingTime managementOrganizationAnalytical thinking

Languages:English

Tech Stack:SalesforceCRMTwilio APICPaaSSaaS

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn