Information Governance Manager

Serco
London
Workplace: HybridFull timeGBP 70,000 - 80,000 annuallyFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Stakeholder management","Governance reporting","Process improvement","Data quality management","Risk-focused prioritisation"]

Lead information governance across Serco UK by strengthening how records of processing activities, processing inventories, retention/deletion, and information lifecycle standards are defined and maintained. Own RoPA governance and OneTrust governance for the UK Privacy Office, build information ownership frameworks, and drive third-party processing assurance. Partner across Procurement, Legal, IT, Information Security, and Privacy to improve data mapping practices and provide clear reporting and governance risk updates to the Data Protection Officer.

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FursaFursa
Serco
Serco
20 hours ago

Information Governance Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead information governance across Serco UK by strengthening how records of processing activities, processing inventories, retention/deletion, and information lifecycle standards are defined and maintained. Own RoPA governance and OneTrust governance for the UK Privacy Office, build information ownership frameworks, and drive third-party processing assurance. Partner across Procurement, Legal, IT, Information Security, and Privacy to improve data mapping practices and provide clear reporting and governance risk updates to the Data Protection Officer.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Manager level

Key Responsibilities

  • •Own the RoPA governance approach and oversee the quality, completeness, and periodic review of processing inventories.
  • •Lead OneTrust governance for the UK Privacy Office, including data quality standards, lifecycle controls, and platform improvement priorities.
  • •Develop and maintain information ownership and accountability frameworks across business units and functions.
  • •Own retention and deletion frameworks, disposal standards, and related compliance monitoring.
  • •Maintain the processor register and establish third-party processing governance and assurance standards; use insights from themes, incidents, and assurance findings to prioritise improvements and report to the Data Protection Officer.

Pay and Benefits

Salary: GBP 70,000 - 80,000 annually
Perks:Company CarHealth InsuranceAnnual BonusPensionFlexible Working

Key Requirements

  • •Experience in information governance, records management, privacy operations, data governance, compliance, or risk management.
  • •Practical experience with RoPA, processing inventories, retention standards, data mapping, or comparable governance records.
  • •Working knowledge of UK GDPR, the Data Protection Act 2018, and information lifecycle principles.
  • •Experience partnering with business owners to establish accountability and resolve ownership or data quality gaps.
  • •Ability to translate governance requirements into clear, workable standards, processes, and guidance.
Skills:Stakeholder managementGovernance reportingProcess improvementData quality managementRisk-focused prioritisation
Tech Stack:OneTrustData mapping

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn