Sr Account Manager - Dallas

Fiserv
Texas
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Operational relationship management","Cross-functional collaboration","Independent decision-making","Good judgment"]

Own enterprise delivery and maintenance support for assigned clients, ensuring high-quality product/service outcomes. Manage and develop operational relationships using in-person visits and calls, and gain deep understanding of client business goals, strategies, and industry trends. Provide reporting on progress and influence cross-functionally on incident response, process improvement, and standard operating procedures while maintaining compliance through audits and administrative updates.

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Fiserv
Fiserv
4 days ago

Sr Account Manager - Dallas

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise delivery and maintenance support for assigned clients, ensuring high-quality product/service outcomes. Manage and develop operational relationships using in-person visits and calls, and gain deep understanding of client business goals, strategies, and industry trends. Provide reporting on progress and influence cross-functionally on incident response, process improvement, and standard operating procedures while maintaining compliance through audits and administrative updates.
Location: Texas
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Ensure quality delivery and maintenance support of products and services for assigned enterprise clients.
  • •Manage and develop operational client relationships through in-person visits and phone calls to support the account plan.
  • •Understand the client environment to ensure full utilization of Fiserv solutions for maximum benefit.
  • •Provide reporting on accomplishments and in-process activities.
  • •Influence cross-functionally on critical initiatives such as incident response, process improvement, and standard operating procedures, while maintaining compliance with audits and client profile updates.
Travel: Medium travel

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •Bachelor’s degree
  • •Project Management experience
Experience:3+ yearsFintechPayments
Education:High School
Skills:Customer serviceOperational relationship managementCross-functional collaborationIndependent decision-makingGood judgment

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn