Field Service Technician – Industrial Bandsaws - Remote PA

Stanley Black & Decker
United States
Workplace: RemoteFull timeUSD 67,200 - 108,200Function: Field Service, Maintenance & Skilled TradesExperience: 2-5 yearsEducation: bachelorsSkills: ["Troubleshooting","Technical problem-solving","Calibration","Customer-focused","Territory management"]

Provide remote field service for Lenox industrial bandsaws across Pennsylvania by troubleshooting minor repairs, alignment, calibration, and trial testing to optimize performance. Coordinate with Territory Account Managers to manage territory opportunities and handle service requests, and maintain accurate SFDC records on products, machines, and end users. Support distributors with welding equipment calibration/troubleshooting and deliver technical product and application solutions, including competitor product trials.

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Stanley Black & Decker
Stanley Black & Decker
2 months ago

Field Service Technician – Industrial Bandsaws - Remote PA

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Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide remote field service for Lenox industrial bandsaws across Pennsylvania by troubleshooting minor repairs, alignment, calibration, and trial testing to optimize performance. Coordinate with Territory Account Managers to manage territory opportunities and handle service requests, and maintain accurate SFDC records on products, machines, and end users. Support distributors with welding equipment calibration/troubleshooting and deliver technical product and application solutions, including competitor product trials.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Troubleshoot end-user issues including minor repairs, alignment, and calibration to achieve optimum equipment performance.
  • •Coordinate with Territory Account Manager(s) to manage territory opportunities and service/maintenance requests for existing customers.
  • •Use SFDC to collect and maintain data on products, machines, materials, end users, and distribution for Lenox and competitive accounts.
  • •Maintain, calibrate, and troubleshoot distributor welding equipment.
  • •Provide cost-effective product recommendations and run competitor product trials to demonstrate value and extend technical product/application solutions.

Pay and Benefits

Salary: USD 67,200 - 108,200
Perks:MedicalDentalLife InsuranceVisionDisability401kEquityPaid Leave

Key Requirements

  • •2-5 years of equipment maintenance and repair and/or hands-on shop production experience (or equivalent).
  • •Preferred: Bachelor’s or Associate’s Degree in a related field.
  • •Preferred: Knowledge of hydraulic, electric, pneumatic, and mechanical systems.
  • •Technical and mechanical ability to work with tools and machines.
  • •Preferred: Sales experience in industrial sales.
Experience:2-5 years
Education:Bachelor's
Skills:TroubleshootingTechnical problem-solvingCalibrationCustomer-focusedTerritory management
Tech Stack:SFDC

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website