Salesforce Business Architect

Horizontal Digital
Dubai
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Client-facing consulting","Stakeholder management","Process modelling","Requirements engineering","Executive communication"]

Lead client discovery and translate business vision into structured, implementable Salesforce requirements. Own business architecture, BPMN process architecture, and traceability from outcomes to solution design across multiple Salesforce clouds. Advise on Salesforce OOTB vs. customization, partner with technical architects to shape scalable multi-cloud solutions, and drive functional validation and UAT alignment. Build transformation roadmaps, value frameworks tied to KPIs, and support pre-sales solution shaping while mentoring delivery teams.

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FursaFursa
Horizontal Digital
Horizontal Digital
1 month ago

Salesforce Business Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead client discovery and translate business vision into structured, implementable Salesforce requirements. Own business architecture, BPMN process architecture, and traceability from outcomes to solution design across multiple Salesforce clouds. Advise on Salesforce OOTB vs. customization, partner with technical architects to shape scalable multi-cloud solutions, and drive functional validation and UAT alignment. Build transformation roadmaps, value frameworks tied to KPIs, and support pre-sales solution shaping while mentoring delivery teams.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead structured discovery and stakeholder workshops to define business objectives, pain points, and transformation opportunities.
  • •Translate business intent into capability models, BPMN process architectures, epics, and user stories, and define future-state operating models and end-to-end processes.
  • •Own requirements lifecycle management from ideation through backlog refinement, prioritization, and acceptance criteria, ensuring outcome-to-solution traceability.
  • •Advise on Salesforce OOTB vs. customization, drive functional solution design across relevant Salesforce clouds, and partner with technical architects and delivery teams for scalable solutions.
  • •Develop transformation roadmaps and value realization frameworks tied to KPIs, support pre-sales solution shaping and proposal development, and mentor Business Analysts and Functional Consultants.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceRemote Work

Key Requirements

  • •8+ years as a Business Architect, Functional Lead, or Senior Consultant in Salesforce or digital transformation programs.
  • •Experience leading stakeholder workshops, requirements definition, and client-facing consulting.
  • •Strong expertise in business process modelling (BPMN) and requirements engineering.
  • •Solid understanding of Salesforce capabilities and design trade-offs (configuration vs. customization).
  • •Experience across core Salesforce clouds (Sales, Service, Experience), with exposure to Commerce/Revenue/Data Cloud preferred.
Experience:Digital transformation
Skills:Client-facing consultingStakeholder managementProcess modellingRequirements engineeringExecutive communication
Certifications:Salesforce Sales CloudSalesforce Service CloudSalesforce Experience CloudSalesforce Commerce CloudSalesforce Revenue Cloud
Tech Stack:SalesforceBPMNSalesServiceExperienceCommerceRevenue CloudData Cloud

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Horizontal Digital
Horizontal Digital is a digital marketing agency offering web design, SEO, PPC, social media management, and content marketing services to help businesses improve online presence, generate leads, and grow customer engagement across digital channels.
Industry: Professional Services
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