Customer Business Operations Specialist IV

Own customer demand planning and delivery alignment for strategic accounts across North America and Europe, partnering with Sales, Finance, WWOPS, Order Management, and other stakeholders. Drive revenue assurance and risk mitigation by identifying delivery, contractual, and revenue timing risks and escalating critical issues. Support contract execution and entitlement requirements, lead cross-functional process improvement initiatives (including automation and AI-enabled tools), and provide business analysis and reporting to management.