Unemployment Claims Associate

Distro
United States
Workplace: OnsiteFull timeUSD 22.81 - 24.61 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Client support","Integrity","Compliance","Organizational skills","Attention to detail"]

Support clients by coordinating unemployment claims responses, managing assigned claims within deadlines, and collaborating with client contacts and internal teams. Provide guidance on best practices while emphasizing integrity and compliance, respond promptly to state agency inquiries, and manage correspondence across an unemployment email inbox and state portals. Maintain accurate client data in unemployment tracking software and support POA administration tasks as needed.

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FursaFursa
Distro
Distro
3 months ago

Unemployment Claims Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Support clients by coordinating unemployment claims responses, managing assigned claims within deadlines, and collaborating with client contacts and internal teams. Provide guidance on best practices while emphasizing integrity and compliance, respond promptly to state agency inquiries, and manage correspondence across an unemployment email inbox and state portals. Maintain accurate client data in unemployment tracking software and support POA administration tasks as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts and internal teams to resolve unemployment-related issues and ensure client satisfaction.
  • •Provide guidance to clients on unemployment claim best practices emphasizing integrity and compliance.
  • •Respond to inquiries from state agencies promptly and professionally, and monitor/manage the unemployment email inbox.
  • •Review and address state portal correspondence, maintain accurate client data, and create/assign tasks for unemployment POA administration when necessary.

Pay and Benefits

Salary: USD 22.81 - 24.61 hourly

Key Requirements

  • •High school diploma or equivalent, or a combination of experience, skills, and education; non-traditional degree programs, certifications, or training preferred.
  • •Prior office environment experience preferred but not required.
  • •Some knowledge of Microsoft Office; demonstrated ability to learn other applications as needed.
  • •Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms.
  • •Experience with Adobe Acrobat, HRIS, and CRM is preferred.
Education:High School
Skills:Client supportIntegrityComplianceOrganizational skillsAttention to detail
Tech Stack:Microsoft OfficeOutlookMicrosoft TeamsExcelWordPowerPointAdobe AcrobatHRISCRMUnemployment tracking softwareState portal

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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