Sonova

3 weeks ago

Marketplace Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Marketplace Operations Specialist to support the Americas ecommerce and marketplace business, focusing on Amazon Seller Central. Manages day-to-day operational administration, catalog quality, pricing governance, and account health; collaborates with Head of eCommerce and Amazon Key Account Manager to drive operational excellence across a hybrid 1P/3P model; supports launches, promotions, and performance dashboards to optimize customer experience.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Support day-to-day operational administration within Amazon Seller Central and related marketplace platforms
•Manage and resolve operational cases, support tickets, platform escalations, catalog issues, inventory discrepancies, listing suppressions, account health concerns, reimbursement claims, and operational compliance matters
•Monitor marketplace account health metrics and proactively identify operational risks requiring resolution
•Support inbound shipment tracking, stranded inventory management, reimbursement recovery, product launches, Prime events, seasonal programs, and promotional readiness
•Maintain and update PDP content, A+ content, images, variation structures, and listing attributes across marketplace platforms

Travel: Low travel

Pay and Benefits

Salary: USD 88,000 - 110,000 annually

Perks:Health InsuranceDentalVision401kLife InsuranceDisabilityPaid Holidays

Key Requirements

•3–5+ years of experience in ecommerce operations, marketplace operations, digital sales operations, or Amazon Seller Central environments
•Hands-on experience with Amazon Seller Central preferred
•Strong understanding of ecommerce workflows (catalog management, fulfillment operations, inventory coordination, pricing governance, account health, and marketplace administration)
•Experience supporting hybrid ecommerce fulfillment models (Amazon FBA, FBM, DTC) or related marketplace operations
•Proficiency in Microsoft Excel; strong analytical, communication, problem-solving, and cross-functional coordination skills

Experience:3-5 yearsEcommerceMarketplaceAmazon

Skills:CommunicationProblem-solvingDetail-orientedAnalyticalCross-functional coordination

Languages:English

Tech Stack:Amazon Seller CentralExcelShopifyMiraklERP systemsReporting tools

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

3 weeks ago

Marketplace Operations Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Support day-to-day operational administration within Amazon Seller Central and related marketplace platforms
•Manage and resolve operational cases, support tickets, platform escalations, catalog issues, inventory discrepancies, listing suppressions, account health concerns, reimbursement claims, and operational compliance matters
•Monitor marketplace account health metrics and proactively identify operational risks requiring resolution
•Support inbound shipment tracking, stranded inventory management, reimbursement recovery, product launches, Prime events, seasonal programs, and promotional readiness
•Maintain and update PDP content, A+ content, images, variation structures, and listing attributes across marketplace platforms

Travel: Low travel

Pay and Benefits

Salary: USD 88,000 - 110,000 annually

Perks:Health InsuranceDentalVision401kLife InsuranceDisabilityPaid Holidays

Key Requirements

•3–5+ years of experience in ecommerce operations, marketplace operations, digital sales operations, or Amazon Seller Central environments
•Hands-on experience with Amazon Seller Central preferred
•Strong understanding of ecommerce workflows (catalog management, fulfillment operations, inventory coordination, pricing governance, account health, and marketplace administration)
•Experience supporting hybrid ecommerce fulfillment models (Amazon FBA, FBM, DTC) or related marketplace operations
•Proficiency in Microsoft Excel; strong analytical, communication, problem-solving, and cross-functional coordination skills

Experience:3-5 yearsEcommerceMarketplaceAmazon

Skills:CommunicationProblem-solvingDetail-orientedAnalyticalCross-functional coordination

Languages:English

Tech Stack:Amazon Seller CentralExcelShopifyMiraklERP systemsReporting tools

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website