UMB Financial

2 days ago

Branch Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead day-to-day operations of a UMB Personal Banking branch while driving exceptional customer service and partnering with branch associates. Coach the team on performance, sales conversations, and customer interactions; handle complex account maintenance and customer escalations; and collaborate with internal lending and wealth partners. Ensure training and ongoing education to meet sales performance and operational goals, while executing the branch’s retail strategy and supporting associates’ development.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Oversee all operational aspects of the branch and set the tone for delivering customer service.
•Coach associates on performance, including proactive sales conversations, operational items, and customer interactions.
•Assist or guide handling complex account maintenance and resolve customer escalations.
•Collaborate with internal partners (e.g., small business officers, mortgage officers, private wealth managers).
•Develop associates by supporting continued education and training to meet sales performance and operational goals.

Pay and Benefits

Salary: USD 67,869 - 99,836

Perks:Paid Leave401kIncentive PayPaid HolidaysHealth InsuranceDentalVisionGym MembershipAdoption AssistanceEmployee AssistanceHsaFlex SpendingDependent CareBanking BenefitsWellness Stipend

Key Requirements

•Bachelor’s degree in Business Administration or comparable college and/or business experience.
•2 years of leadership, associate development, or management experience.
•2 years of banking/financial services experience, or equivalent education/experience.
•NMLS registration or ability to obtain within 90 days.
•Ability to work branch hours, including weekends and some evenings, with reliable transportation.

Experience:2+ yearsBankingFinancial services

Education:Bachelor's in Business Administration

Skills:LeadershipCoachingCustomer serviceConflict resolutionCollaboration

Licenses:NMLS registration

Company Brief

UMB Financial

UMB Financial is a diversified financial holding company offering commercial banking, treasury management, payment solutions, trust services, and asset servicing. It serves businesses, institutions, and individuals through banking and financial products across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Kansas City, United States

Founded: 1913

Website LinkedIn

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UMB Financial

2 days ago

Branch Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Oversee all operational aspects of the branch and set the tone for delivering customer service.
•Coach associates on performance, including proactive sales conversations, operational items, and customer interactions.
•Assist or guide handling complex account maintenance and resolve customer escalations.
•Collaborate with internal partners (e.g., small business officers, mortgage officers, private wealth managers).
•Develop associates by supporting continued education and training to meet sales performance and operational goals.

Pay and Benefits

Salary: USD 67,869 - 99,836

Perks:Paid Leave401kIncentive PayPaid HolidaysHealth InsuranceDentalVisionGym MembershipAdoption AssistanceEmployee AssistanceHsaFlex SpendingDependent CareBanking BenefitsWellness Stipend

Key Requirements

•Bachelor’s degree in Business Administration or comparable college and/or business experience.
•2 years of leadership, associate development, or management experience.
•2 years of banking/financial services experience, or equivalent education/experience.
•NMLS registration or ability to obtain within 90 days.
•Ability to work branch hours, including weekends and some evenings, with reliable transportation.

Experience:2+ yearsBankingFinancial services

Education:Bachelor's in Business Administration

Skills:LeadershipCoachingCustomer serviceConflict resolutionCollaboration

Licenses:NMLS registration

Company Brief

UMB Financial

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Kansas City, United States

Founded: 1913

Website LinkedIn