Sales & Service Lead - Michigan Ave

Alo Yoga
Chicago
Workplace: OnsiteFull timeUSD 21 - 25 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Feedback","Communication","Team collaboration"]

Lead an exceptional guest and sales-floor experience, coaching staff to strengthen guest connection and product education. Drive daily client relationships, analyze reports to set and execute action plans, and ensure strong sales-floor coverage and initiatives. Partner with Operations & Visual leadership on budgets, inventory, supplies, vendor relationships, technology, and facilities, while overseeing Sales & Service Associates and Cashiers through recruitment, performance evaluation, and ongoing feedback.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Michigan Ave

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live
Reposted: similar role first listed 10 months ago

Job Summary

Lead an exceptional guest and sales-floor experience, coaching staff to strengthen guest connection and product education. Drive daily client relationships, analyze reports to set and execute action plans, and ensure strong sales-floor coverage and initiatives. Partner with Operations & Visual leadership on budgets, inventory, supplies, vendor relationships, technology, and facilities, while overseeing Sales & Service Associates and Cashiers through recruitment, performance evaluation, and ongoing feedback.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and product education, coaching team members to address gaps.
  • •Build client relationships daily with customers.
  • •Analyze reports to strategize and deliver results, supporting action plans for deficient areas and identifying growth opportunities.
  • •Ensure effective sales-floor coverage through workforce solutions and leading selling initiatives as needed.
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, performance evaluation, and constant feedback to drive individual growth.

Pay and Benefits

Salary: USD 21 - 25 hourly
Perks:Employee Discount401kHealth InsuranceDentalVisionClothing AllowanceWellness StipendMonthly Incentives

Key Requirements

  • •2+ years of experience in a client-centric, sales environment.
  • •Proven leadership capabilities with strong decision-making.
  • •Values feedback, receptive to coaching, and eager to provide feedback.
  • •High energy and enthusiasm with the ability to integrate fun and work while driving results.
  • •Excellent interpersonal and written communication skills and an alignment with ALO’s Guiding Principles.
Experience:2+ years
Skills:LeadershipDecision makingFeedbackCommunicationTeam collaboration
Languages:En

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn