thatgamecompany

3 weeks ago

Japan Community Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own the end-to-end setup and day-to-day operations of Japan-focused community hubs, localized for Twitter/X and Discord. Monitor Japanese player sentiment and cultural sensitivities daily, publishing timely announcements during maintenance, bugs, or PR emergencies. Recruit, train, and manage Japanese Discord moderators, cultivate relationships with fan-creators and KOLs, and translate community feedback into actionable reports for Product/PM and global Brand teams.

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Set up and run Japan community hubs, including localization configuration and long-term daily operations across Twitter/X and Discord.
•Monitor Japanese player sentiment and trending topics daily, and draft/publish localized official announcements during maintenance, bugs, and PR emergencies using Keigo.
•Recruit, train, and manage Japanese Discord moderators/maintenance teams to maintain a welcoming and safe community.
•Cultivate relationships with Japanese fan-creators and local KOLs to drive high-quality UGC production.
•Compile structured feedback reports from the Japanese community and deliver actionable insights to Product/PM and global Brand teams.

Key Requirements

•3–5 years of experience in game publishing or community operations for the Japanese market.
•Deep understanding of Japanese ACG subculture (including Otaku culture, VTuber ecosystems, Doujin/fan culture, and mobile gaming landscapes).
•Strong data-driven approach using Twitter/X and Discord analytics, with experience leveraging engagement, sentiment, and organic growth metrics.
•Bachelor’s degree or higher, preferably in Journalism, Communications, Linguistics, Marketing, or a related field.
•Professional working proficiency in English and Japanese.

Experience:3-5 yearsGame publishingGaming community

Education:Bachelor's

Skills:Cross-functional communicationCrisis managementCultural sensitivityCommunity moderationData-driven decision making

Languages:EnglishJapanese

Tech Stack:Twitter/XDiscordDiscord botAnalytics toolsSocial media scheduling toolsPhotoshop

Company Brief

thatgamecompany

thatgamecompany develops artistic, narrative-driven video games focused on emotional experiences and innovative interactive design. Known for titles like Flower, Journey, and Sky: Children of the Light, the studio emphasizes player connection and evocative audiovisual storytelling.

Industry: Gaming

Company Size: Medium (51 to 250 employees)

Growth: Established Company

Headquarters: Santa Monica, United States

Founded: 2006

Website LinkedIn

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thatgamecompany

3 weeks ago

Japan Community Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Set up and run Japan community hubs, including localization configuration and long-term daily operations across Twitter/X and Discord.
•Monitor Japanese player sentiment and trending topics daily, and draft/publish localized official announcements during maintenance, bugs, and PR emergencies using Keigo.
•Recruit, train, and manage Japanese Discord moderators/maintenance teams to maintain a welcoming and safe community.
•Cultivate relationships with Japanese fan-creators and local KOLs to drive high-quality UGC production.
•Compile structured feedback reports from the Japanese community and deliver actionable insights to Product/PM and global Brand teams.

Key Requirements

•3–5 years of experience in game publishing or community operations for the Japanese market.
•Deep understanding of Japanese ACG subculture (including Otaku culture, VTuber ecosystems, Doujin/fan culture, and mobile gaming landscapes).
•Strong data-driven approach using Twitter/X and Discord analytics, with experience leveraging engagement, sentiment, and organic growth metrics.
•Bachelor’s degree or higher, preferably in Journalism, Communications, Linguistics, Marketing, or a related field.
•Professional working proficiency in English and Japanese.

Experience:3-5 yearsGame publishingGaming community

Education:Bachelor's

Skills:Cross-functional communicationCrisis managementCultural sensitivityCommunity moderationData-driven decision making

Languages:EnglishJapanese

Tech Stack:Twitter/XDiscordDiscord botAnalytics toolsSocial media scheduling toolsPhotoshop

Company Brief

thatgamecompany

Industry: Gaming

Company Size: Medium (51 to 250 employees)

Growth: Established Company

Headquarters: Santa Monica, United States

Founded: 2006

Website LinkedIn