Strategy & Ops (Providers)

Codes Health
New York
Workplace: OnsiteFull timeUSD 110,000 - 170,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 3+ yearsSkills: ["Analytical thinking","Data-driven decision-making","Autonomy","Communication","Process orientation"]

Own day-to-day execution and management of a Records Retrieval Team, shaping the function from the ground up through hiring, training, process design, and performance tracking. Redesign internal orgs for efficiency, define SOPs and daily workflows, and model capacity/margins to meet demand. Build operational improvements with tools like dashboards, Zapier, and Retool, and partner with engineering to streamline record retrieval using modern technology and AI.

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Codes Health
Codes Health
2 months ago

Strategy & Ops (Providers)

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Last checked: 7 hours agoStatus: Live

Job Summary

Own day-to-day execution and management of a Records Retrieval Team, shaping the function from the ground up through hiring, training, process design, and performance tracking. Redesign internal orgs for efficiency, define SOPs and daily workflows, and model capacity/margins to meet demand. Build operational improvements with tools like dashboards, Zapier, and Retool, and partner with engineering to streamline record retrieval using modern technology and AI.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Create new-hire orientation and continuous training programs for records roles.
  • •Define and track Records Team performance, both in aggregate and individually.
  • •Restructure internal organizations to optimize efficiency and reward top performers.
  • •Design internal processes and SOPs used daily by the Records Team.
  • •Model capacity and margin constraints and build operational improvements (dashboards, Zapier, Retool) to streamline tracking and visibility, partnering with engineering on internal products.

Pay and Benefits

Salary: USD 110,000 - 170,000 annually
Equity and Bonus:Equity
Perks:Paid Leave

Key Requirements

  • •3+ years of relevant experience in startups or high-growth industries.
  • •Strong analytical mindset with comfort making data-driven decisions.
  • •Able to thrive with ambiguity and define what “good” looks like when starting from scratch.
  • •Technical or technical-adjacent ability to build automations, tooling, and dashboards or strong willingness to learn.
  • •Excellent communication and meticulous organization to improve performance and visibility across the team.
Experience:3+ yearsStartupsHealthcareLegalHigh-growth
Skills:Analytical thinkingData-driven decision-makingAutonomyCommunicationProcess orientation
Tech Stack:AIZapierRetoolDashboards

Eligibility

Nationality:US National

Company Brief

Codes Health
Provides a digital health platform connecting patients with clinicians for personalized medication management, remote consultations, and virtual care services to improve treatment outcomes and adherence.
Industry: HealthTech
Website