Customer Engagement Marketing Manager

Lead an end-to-end marketing agenda across retail, field, B2B, and digital channels, with strong brand governance and measurable commercial outcomes. Own annual marketing planning, campaign execution, and quarterly performance reviews. Drive CRM and digital growth to improve customer engagement, lead conversion, and retention using paid media, social, SEO, and email/automation. Manage budgets, vendors, and performance dashboards, while leading and mentoring the marketing team as deputy to the Head of Marketing.