Third-Party Operations Manager

Western Alliance Bancorp
Phoenix
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Communication","Project management","Process improvement","Stakeholder management","Issue resolution"]

Oversee and execute complex, centralized third-party operations supporting the Third-Party Risk & Controls (TPRC) program. Partner with third-party managers, risk control partners, and business stakeholders to drive process redesign, technology enhancements, operational consistency, issue resolution, and continuous improvement. Manage cross-functional projects, review/approve critical documentation and inquiries, provide committee/audit reporting support, and guide operations professionals to ensure timely mailbox operations and remediation readiness.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Western Alliance Bancorp
Western Alliance Bancorp
1 day ago

Third-Party Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 minutes agoStatus: Live

Job Summary

Oversee and execute complex, centralized third-party operations supporting the Third-Party Risk & Controls (TPRC) program. Partner with third-party managers, risk control partners, and business stakeholders to drive process redesign, technology enhancements, operational consistency, issue resolution, and continuous improvement. Manage cross-functional projects, review/approve critical documentation and inquiries, provide committee/audit reporting support, and guide operations professionals to ensure timely mailbox operations and remediation readiness.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage multiple complex, cross-functional operational projects, including process redesign, technology enhancements, and regulatory support initiatives.
  • •Provide day-to-day guidance and oversight for operations personnel and may lead a small team; ensure quality control and assurance testing and document/contract repository management.
  • •Drive operational consistency, issue resolution, and continuous improvement across third-party processes and controls.
  • •Identify and recommend process improvements, and plan, prioritize, and execute departmental objectives.
  • •Support audit, regulatory, and issue remediation activities; review/approve critical documentation and deliver TPRC presentations and reporting materials.

Pay and Benefits

Perks:Health InsuranceDentalTime Off401kTuition AssistanceWellness Stipend

Key Requirements

  • •6+ years of experience in Third Party/Vendor Risk Management or a similar field.
  • •Bachelor's degree in a related field or equivalent experience.
  • •Intermediate to advanced knowledge of general banking operations (e.g., deposit operations, loan administration, treasury management).
  • •Intermediate to advanced knowledge of regulatory and legal compliance obligations, rules, and industry standards.
  • •Advanced skills in Microsoft Word, Excel, and Outlook, with strong speaking and writing communication.
Experience:6+ yearsVendor risk managementBanking
Education:Bachelor's
Skills:CommunicationProject managementProcess improvementStakeholder managementIssue resolution
Tech Stack:Microsoft WordMicrosoft ExcelMicrosoft Outlook

Company Brief

Western Alliance Bancorp
Bank holding company that provides commercial banking, mortgage banking, treasury management, and specialized financial services through its Western Alliance Bank subsidiaries. Serves businesses, real estate clients, and consumers across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Phoenix, United States
Founded: 1994
WebsiteLinkedIn