AECOM

1 week ago

Executive Assistant Team Lead (AMER)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead day-to-day supervision of Executive and/or Administrative Assistants, managing workload, performance, engagement, and service delivery. Set KPI targets, track service metrics, and report progress to leadership while standardizing scheduling, inbox, travel bookings, and documentation practices. Serve as the escalation point for scheduling conflicts and service gaps, oversee onboarding/backfills, and provide calendar, email triage, meeting coordination, and expense support for a designated executive.

Location: Philippines

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide day-to-day supervision and guidance to Executive and/or Administrative Assistants, monitoring workload distribution, performance, engagement, and service delivery.
•Set expectations and measurable KPIs, tracking service delivery metrics and preparing periodic reports for leadership review and improvement planning.
•Establish operational standards for scheduling, inbox management, travel bookings, meeting execution, and documentation handling; ensure consistent best practices and tools.
•Serve as the first point of contact for escalated issues, resolving scheduling conflicts, service gaps, and interpersonal challenges with professionalism and fairness.
•Oversee onboarding, backfills, and transitions; evaluate capacity and skill alignment to maintain business continuity and reassign stakeholder coverage as needed.

Pay and Benefits

Perks:MedicalDentalVisionLife InsuranceDisability BenefitsPaid LeaveTravel AllowanceEmployee Assistance

Key Requirements

•Bachelor’s degree with at least 7 years’ experience in executive support and supervisory roles.
•Proven experience as a team leader or supervisor.
•In-depth knowledge of performance metrics.
•Amenable to fixed night shifts.
•Hybrid set-up of 3 days per week.

Experience:7+ years

Education:Bachelor's

Skills:SupervisionMentoringCoachingPerformance managementStakeholder management

Languages:English

Company Brief

AECOM

AECOM is a global infrastructure firm providing design, consulting, construction, and management services across transportation, buildings, water, environment, and energy sectors, delivering large-scale projects for public- and private-sector clients worldwide.

Industry: Civil Engineering

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Angeles, United States

Founded: 1990

Glassdoor: 3.6

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

AECOM

1 week ago

Executive Assistant Team Lead (AMER)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide day-to-day supervision and guidance to Executive and/or Administrative Assistants, monitoring workload distribution, performance, engagement, and service delivery.
•Set expectations and measurable KPIs, tracking service delivery metrics and preparing periodic reports for leadership review and improvement planning.
•Establish operational standards for scheduling, inbox management, travel bookings, meeting execution, and documentation handling; ensure consistent best practices and tools.
•Serve as the first point of contact for escalated issues, resolving scheduling conflicts, service gaps, and interpersonal challenges with professionalism and fairness.
•Oversee onboarding, backfills, and transitions; evaluate capacity and skill alignment to maintain business continuity and reassign stakeholder coverage as needed.

Pay and Benefits

Perks:MedicalDentalVisionLife InsuranceDisability BenefitsPaid LeaveTravel AllowanceEmployee Assistance

Key Requirements

•Bachelor’s degree with at least 7 years’ experience in executive support and supervisory roles.
•Proven experience as a team leader or supervisor.
•In-depth knowledge of performance metrics.
•Amenable to fixed night shifts.
•Hybrid set-up of 3 days per week.

Experience:7+ years

Education:Bachelor's

Skills:SupervisionMentoringCoachingPerformance managementStakeholder management

Languages:English

Company Brief

AECOM

Industry: Civil Engineering

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Angeles, United States

Founded: 1990

Glassdoor: 3.6

Website LinkedIn Glassdoor