Citizens Banker

Serve as the face of the branch by getting to know customers and delivering trusted advice. Recommend and help customers with financial solutions across spending, saving, borrowing, and investing, while understanding their goals and tailoring next steps. Use digital and mobile-first banking options to support transactions, collaborate with Wealth Management, Mortgage, and Business Banking partners for complex needs, and make outbound calls to acquire customers and schedule checkups. Follow all cash-handling and regulatory policies.