GTS Specialist (Executive/ Senior Executive)

Avery Dennison
Karachi
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Teamwork","Self-motivation","Stress tolerance"]

Provide local “smart hands” IT support for endpoint computing and site infrastructure, supporting devices and software throughout their lifecycle. Handle on-call site support, manage incident/change/problem work using ITIL processes, and ensure SOX controls compliance. Own and resolve IT tickets end-to-end, troubleshoot issues across computers, servers, networks, and telecom, maintain accurate asset/software/license inventory, install and upgrade hardware/software, and deliver training to users and management.

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Avery Dennison
Avery Dennison
1 month ago

GTS Specialist (Executive/ Senior Executive)

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Last checked: 16 hours agoStatus: Live

Job Summary

Provide local “smart hands” IT support for endpoint computing and site infrastructure, supporting devices and software throughout their lifecycle. Handle on-call site support, manage incident/change/problem work using ITIL processes, and ensure SOX controls compliance. Own and resolve IT tickets end-to-end, troubleshoot issues across computers, servers, networks, and telecom, maintain accurate asset/software/license inventory, install and upgrade hardware/software, and deliver training to users and management.
Location: Karachi
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage and support endpoint devices (laptops, desktops, mobile devices, printers, thin clients) including provisioning, refresh, asset management, and decommission.
  • •Provide local “smart hands” on-call support and handle IT issues through to resolution.
  • •Follow ITIL processes for change, incident, and problem management.
  • •Comply with and execute SOX controls.
  • •Maintain accurate IT equipment/software/license inventory, install/upgrade/replace approved hardware and software, and deliver user training.
Travel: Medium travel

Key Requirements

  • •High school diploma or equivalent required.
  • •Information technology courses or certifications required.
  • •A bachelor’s degree in business or technology field preferred.
  • •3+ years related experience, including routine software installations/updates and troubleshooting computer, server, network, and telecommunication systems.
  • •Understanding of information systems environments and systems (e.g., Microsoft Office, Lotus Notes, and function-specific software).
Experience:3-5 yearsManufacturing
Education:High School
Skills:CommunicationProblem-solvingTeamworkSelf-motivationStress tolerance
Languages:English
Tech Stack:ITILSOXMicrosoft OfficeLotus Notes

Company Brief

Avery Dennison
Produces pressure-sensitive materials, labels, tags, packaging solutions, and RFID inlays and software for retail, logistics, and industrial customers. The company serves global brands with products that help identify, track, and enhance merchandise and supply chains.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Glendale, United States
Founded: 1935
WebsiteLinkedIn